Back

Volkswagen of South Mississippi

D'Iberville, MS

5.0
661 Reviews

11689 Bobby Eleuterius Blvd

D'Iberville, MS

39540

Directions

By Type

Showing 661 reviews

May 07, 2019

A Buyer’s Dealership My experiences were terrific. I was so happy with my salesman, Marshall Karliner, that I contacted him when it was time to replace my Jetta. Marshall More

by wxherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Karliner, Mark Fountain
May 07, 2019

Wonderful I have been very happy with my purchase and have recommended this dealership to all my friends. I really like the car I purchased and will definitely More

by Vwlover1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Karliner
May 07, 2019

How To Make Things As Inconvenient As Possible 101 Service is not Equipped to handle your recall needs... I live in Lucedale MS and my wife works down in Pascagoula; I loaned her my car to have the rec More

by Dominick Michini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Baroni, Ben Thacker
May 08, 2019 -

Volkswagen of South Mississippi responded

First of all I would like to apologize for any inconvenience you or your wife may have experienced. We here at Volkswagen of South Mississippi strive for the best customer service as I’m sure your current employer does also. As a sales person at Walt Massey you should understand how important accurate surveys and social media are to the dealership. To address your concerns, like most dealerships, recalls are performed after customers drop their car off during a set appointment. With Volkswagen most recall parts are ordered by vin number. So in your case we can’t perform recall fixes because no appointment was set. As far as the loaner car situation. Ray Brandt Auto Group does not offer loaner Volkswagen’s or put our customers in used cars, it’s a company policy. We provide our customers with a rental car free of charge during regular business hours and offer free shuttle services. Just a few of our great amenities for our customers. We don’t let any of our customers walk home. I will be glad to assist you in setting up an appointment to get your recalls done and also assist in a rental vehicle while it is here. Thank you. Ryan Baroni General Manager Volkswagen of South Mississippi

May 07, 2019

Amazing car buying experience. I went to Volkswagon of South Mississipi to buy a vehicle I had seen on their website. Norm Frost was the salesman I dealt with and he made the whole More

by Stacy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Frost
May 06, 2019

Love my new Atlas Fantastic vehicle - fits all my needs! Process from sale to driving away was smooth. Great people to work with! Highly recommend Volkswagen of South M More

by Bdean
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni, Marshall Karliner
May 05, 2019

Amazing Gerald is an amazing salesperson!!! He helped us look for a vehicle in our budget! Also, helped us get a truck that we wouldn’t be upside down in with More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Edoria
May 04, 2019

always exceptional My dealings with VW of SM have always been great! They’re an awesome team and I’ve never received anything other than efficient and hospitable servi More

by Soverstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Marshall Karliner
May 04, 2019

Amazing service, exceptional people! Mr. Gerald Edoria was amazing, he went above and beyond and ultimately met all of my vehicle needs. He was kind, professional and an absolute pleasure More

by JPATRIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Edoria
May 04, 2019

Great experience! Great dealership! We enjoyed working with Marshal, Donald and the crew. From the moment we pulled on the lot, till the moment we drove away in our new More

by ‘19Jettaisbetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ferguson, Marshall Karliner, Ryan Titus, Donald Crowder, Ben Thacker
May 02, 2019

Knowledgeable Salesman ! I recently purchased my vehicle from VWOFSM and Adam Firth was my salesman. He was very polite and patient with me, as this was my first big financial More

by EBRIDEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bowell, Ryan Baroni, Marshall Karliner, Adam Firth, Ryan Titus, Donald Crowder, Norm Frost
...
66