Volkswagen of South Mississippi
D'Iberville, MS
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Top notch customer service and an awesome crew. Gerald was extremely knowledgeable and I can whole heartedly recommend him to anyone looking for a vehicle. From one Family man to another, he was very stra was extremely knowledgeable and I can whole heartedly recommend him to anyone looking for a vehicle. From one Family man to another, he was very straightforward and did his absolute best to get us the best deal possible. More
Robert is always a pleasure to work with! Super kind and friendly. He goes out of his way to help. I definitely recommend requesting Robert for any of your needs. friendly. He goes out of his way to help. I definitely recommend requesting Robert for any of your needs. More
I cant even begin to say enough about this dealership! From the first conversation to the delivery of my new Tiguan, was the easiest purchase we have ever made. I have never been treated with so much re From the first conversation to the delivery of my new Tiguan, was the easiest purchase we have ever made. I have never been treated with so much respect while trying to purchase a vehicle. Gerald, Shawn and the entire crew were so professional....even wearing those horrible face masks. It was without a doubt the cleanest dealership I have ever stepped foot in. Will definitely be sending some business to them! More
The Salesman Marshall Karliner was very professional. He was attentive to every question I had and he took all the guesswork out of the car buying experience. Not only did he help me get the perfect vehicle was attentive to every question I had and he took all the guesswork out of the car buying experience. Not only did he help me get the perfect vehicle for my needs, but he was knowledgeable about all features of my Volkswagen Passat, Outstanding customer service at every step of the automotive dealership experience. Thank you Marshall! More
I needed service/maintenance on my Touareg. I dealt with two employees from the service department during my encounter. I first spoke with Mark over the phone, he immediately seemed agitated at my service r two employees from the service department during my encounter. I first spoke with Mark over the phone, he immediately seemed agitated at my service request. After “fitting me in” on a busy Saturday with minimal staff, I dropped my car off. My husband mentioned needing some fluid checked on my car along with some water leakage inside my car. Mark, once again, showed his agitation claiming I didn’t mention this over the phone, which I didn’t. I was flustered after speaking with someone who clearly didn’t want to help me so it simply slipped my mind. Nelson called to let me know my car was ready. He was extremely pleasant and helpful. We picked up my car and Nelson was the one who assisted us. He was so helpful and I was grateful. As a mother, graduate student, and a full-time nurse working in the middle of this Covid pandemic, I understand being busy and overwhelmed. The hospital isn’t a fun place to work at the moment but I love my job and I’m proud to do it. Thank you Nelson for making a stressful time just a little less stressful. I appreciate you. More
Good service Whenever you walk in, you welcomed in by a friend. Mark from the service department was as welcoming. Marshall worked hard to get a fair price and w Whenever you walk in, you welcomed in by a friend. Mark from the service department was as welcoming. Marshall worked hard to get a fair price and was very friendly. If you need a car, see Marshall! Jim was fair. The only thing that didn't impress me was that Ryan, the General Manager, did not speak to me even though he was a repeat customer. When I purchased my first car from VW of SM, he was so kind and friendly, but this time he seemed closed off. More
Great job! Gerald Edoria you were a pleasure. No pressure, no wasted time, just an honest, straight-forward professional sales presentation. Yes, I was interes Gerald Edoria you were a pleasure. No pressure, no wasted time, just an honest, straight-forward professional sales presentation. Yes, I was interested in a VW Atlas. After listening to your enthusiasm I was sold. You did a great job. Thanks! More
Easy, reliable, professional My first VW, a 2014 Passat, was nearly perfect, but I needed more seating. I researched for literally years and went in knowing exactly what I was in My first VW, a 2014 Passat, was nearly perfect, but I needed more seating. I researched for literally years and went in knowing exactly what I was interested in. Gerald was upfront about the deals and specials; I was given a fair trade in offer and was finished in about 2 hours. I would recommend not only the dealership, but also the brand as a whole. VW are safe, sturdy vehicles that offer comfort and good gas mileage. More