Volkswagen of South Miami - Service Center

Mike Benitez is the best. Always going above and beyond. He has been my service rep for over 7 yrs. I've always felt welcomed and treated well, even when the car repair issues Always going above and beyond. He has been my service rep for over 7 yrs. I've always felt welcomed and treated well, even when the car repair issues were not ideal. More

I went because I had an electric problem with my car and the service that I received was do good. Kenneth was wonderful in his attention the service that I received was do good. Kenneth was wonderful in his attention More

Great experience with the service department! Everyone was friendly and professional. They explained everything clearly and finished the work on time. Highly recommend for anyone looking for hone Everyone was friendly and professional. They explained everything clearly and finished the work on time. Highly recommend for anyone looking for honest, reliable service. More

Work incomplete. Asked for taillights to be changed since they are burned out. Asked for air in tires. Neither done. Asked for refrigerant, that was done plus they pu Asked for taillights to be changed since they are burned out. Asked for air in tires. Neither done. Asked for refrigerant, that was done plus they put dye in AC to find leak. That was ok. More

Great service from Helen, good to see that you Added new advisors. The older crew is very friendly. advisors. The older crew is very friendly. More

Good service/ Good friendly help Good Good Good Good Good Excelkent Excelent Good Good Good Excelkent Excelent Good Good Good More

People working there are courteous, and the waiting area is comfortable. It was explained to me up front how long the expected wait time would be for the service I requested to complete. is comfortable. It was explained to me up front how long the expected wait time would be for the service I requested to complete. More

Easy to get an appointment, Mike is always very efficient and keeps me updated with any issues and keeps me updated with any issues More

The times I’ve gone to this dealership, I’ve had good experiences. Service is fairly quick & easy. experiences. Service is fairly quick & easy. More

The staff is efficient and curtious. What I come to the dealership is taken care of and extras are not added on top of why so came in the first place. What I come to the dealership is taken care of and extras are not added on top of why so came in the first place. More