231 Reviews of Volkswagen of South Miami - Service Center
Best dealer ship. Especially the service department and especially Manny the manager. Best experience I have ever had. Oil change was done in less than an hour ! Especially the service department and especially Manny the manager. Best experience I have ever had. Oil change was done in less than an hour ! More
Was told 2 bring the car in for AC check at 1:00 pm And they would check it in 2 hours and provide an estimate. When I got there they told me to leave it overnight. They would give me an estimate ear And they would check it in 2 hours and provide an estimate. When I got there they told me to leave it overnight. They would give me an estimate early next morning. I had not received a call next day by mid morning so I called. They said I would get a call as soon as possible as they were busy. Got a call 40 mins later telling me the evaporator needed replacement. I asked for an estimate and they mentioned they needed to look up the part cost first then they would provide the estimate. I fell on my butt when I heard that response. Mind you this is a VW dealer. 30 mins later they came up with a cost of $5k plus to replace the part on my 2020 Jetta. My house AC cost the same. I picked up the car and sold it the same day. Then went straight to a Volvo dealer looked at the XC 40 and asked how much to replace the AC evaporator. Answer between $2k - $2.5k. Got me a brand new Volvo XC40. It is 100% much better better performance plus way more luxurious. It doesn’t even compare to the Jetta. Never ever looking at a VW again. More
Excellent service from Helen. She answered my questions about my vehicle with great courtesy and expertise. I'm very satisfied with it. Thank you, Helen. She answered my questions about my vehicle with great courtesy and expertise. I'm very satisfied with it. Thank you, Helen. More