Volkswagen of South Miami - Service Center

service advisor Roselio Martinez was very professional knowledgeable and a pleasure to work with VW is lucky to have him knowledgeable and a pleasure to work with VW is lucky to have him More

Rogelio truly is a treasure at this VW location. He really looked out for me and made sure that my car received the service needed without costing me a fortune. Thank you, Rogelio! He really looked out for me and made sure that my car received the service needed without costing me a fortune. Thank you, Rogelio! More

Mike, my service agent, was awesome! Thank you for all your help. Gus rocks as well! Thank you for all your help. Gus rocks as well! More

Very satisfied. Roselio was able to correct the issues done on the previous service. Roselio is the only service advisor I trust… Roselio was able to correct the issues done on the previous service. Roselio is the only service advisor I trust… More

Ken was very helpful and on top of our car. He kept calling us with updates and was extremely helpful . He kept calling us with updates and was extremely helpful . More

Good service , nice person reception good cafe nice location and person in the office attending location and person in the office attending More

We had an issue with the vehicle but our service advisor made sure that everything was fixed and made the process smoothe made sure that everything was fixed and made the process smoothe More

My experience was exceptional. Mr. Kenneth (this time), and Mr Rogelio (past experience) exceeded expectations on customer care, and they showed professionalism at all times. They Mr. Kenneth (this time), and Mr Rogelio (past experience) exceeded expectations on customer care, and they showed professionalism at all times. They timely and accurately addressed all my questions and concerns. VW South Miami has the highest standards in VW service, here you may experience a truly robust brand support. They honor their warranties and deliver on time, all repairs are quoted before, no suprises. As a result, my car is driving as good as the first day that I drove it. More

The customer service of Roselio Martinez was excelent. No complains about him. But what I don't like about Volkswagen in general is that it's a nightmare to contact by phone. I tried to schedule my ser No complains about him. But what I don't like about Volkswagen in general is that it's a nightmare to contact by phone. I tried to schedule my service and had to go in person. I couldn't even do it online I'm sorry to say that I don't have a good experience with the customer service. Your office provide. Also when I got the car the service experience wasn't good . More

Nice facility with comfortable areas, good quality of products but the best is the staffing, very professional and nice! My example is Roselio Armando Martinez Carbonell and Luisito Liriano (Dominican g products but the best is the staffing, very professional and nice! My example is Roselio Armando Martinez Carbonell and Luisito Liriano (Dominican gentleman)… More