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Volkswagen of South Miami - Service Center

Miami, FL

4.7
294 Reviews

295 Reviews of Volkswagen of South Miami - Service Center

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July 29, 2025

We had an issue with the vehicle but our service advisor made sure that everything was fixed and made the process smoothe More

by MEDINAfam293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen service
July 29, 2025

Nice facility with comfortable areas, good quality of products but the best is the staffing, very professional and nice! My example is Roselio Armando Martinez Carbonell and Luisito Liriano (Dominican g More

by GARCIADR47
Recommend Dealer
Yes
Employees Worked With
Luis Liriano (Dominican gentleman)
July 29, 2025

I appreciate the phone calls and the follow up call from the team when needed. More

by MICHDAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel
July 29, 2025

My experience was exceptional. Mr. Kenneth (this time), and Mr Rogelio (past experience) exceeded expectations on customer care, and they showed professionalism at all times. They More

by JAYROTOLEDO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth, Rogelio
July 29, 2025

Service advisors are great. I’ve been going to Roselio for 20 + years and he is diligent, well informed and keeps me updated on the servicing of my cars. More

by DPAZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 29, 2025

The customer service of Roselio Martinez was excelent. No complains about him. But what I don't like about Volkswagen in general is that it's a nightmare to contact by phone. I tried to schedule my ser More

by horstbellingrodt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselio martinez
July 28, 2025

Easy to make the appointment and prompt attention and excellent seevice from Roselio and the team. More

by OSVLADOONOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mone assisted me
July 28, 2025

I had an excellent experience at Volkswagen of South Miami thanks to my service advisor, Manuel Perera. He was professional, attentive, and made sure everything was taken care of from start to finish. S More

by ELYMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Perera
July 28, 2025

Manny was extremely helpful and attentive. The service was quick. I really appreciate the Lyft car service as well. More

by rcortizo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Perera
July 28, 2025

Great service department. Many goes out of his way to help you with the issues at hand. More

by uli2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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