295 Reviews of Volkswagen of South Miami - Service Center
Nice facility with comfortable areas, good quality of products but the best is the staffing, very professional and nice! My example is Roselio Armando Martinez Carbonell and Luisito Liriano (Dominican g products but the best is the staffing, very professional and nice! My example is Roselio Armando Martinez Carbonell and Luisito Liriano (Dominican gentleman)… More
My experience was exceptional. Mr. Kenneth (this time), and Mr Rogelio (past experience) exceeded expectations on customer care, and they showed professionalism at all times. They Mr. Kenneth (this time), and Mr Rogelio (past experience) exceeded expectations on customer care, and they showed professionalism at all times. They timely and accurately addressed all my questions and concerns. VW South Miami has the highest standards in VW service, here you may experience a truly robust brand support. They honor their warranties and deliver on time, all repairs are quoted before, no suprises. As a result, my car is driving as good as the first day that I drove it. More
Service advisors are great. I’ve been going to Roselio for 20 + years and he is diligent, well informed and keeps me updated on the servicing of my cars. I’ve been going to Roselio for 20 + years and he is diligent, well informed and keeps me updated on the servicing of my cars. More
The customer service of Roselio Martinez was excelent. No complains about him. But what I don't like about Volkswagen in general is that it's a nightmare to contact by phone. I tried to schedule my ser No complains about him. But what I don't like about Volkswagen in general is that it's a nightmare to contact by phone. I tried to schedule my service and had to go in person. I couldn't even do it online I'm sorry to say that I don't have a good experience with the customer service. Your office provide. Also when I got the car the service experience wasn't good . More
I had an excellent experience at Volkswagen of South Miami thanks to my service advisor, Manuel Perera. He was professional, attentive, and made sure everything was taken care of from start to finish. S Miami thanks to my service advisor, Manuel Perera. He was professional, attentive, and made sure everything was taken care of from start to finish. Since the service on my car was going to take a few hours, Manuel arranged a ride for me to get where I needed to go and also had a ride ready for me once my vehicle was completed. Everything ran smoothly, and I truly appreciated the level of care and convenience. Top-notch service all around! More