Volkswagen of South Miami

No one knows what's going on with cars they advertise. So I inquired about a 2005 Hyundai Tucson that the online SA.... Veronica told me was sold and of course asking for the opportunity to sell me another So I inquired about a 2005 Hyundai Tucson that the online SA.... Veronica told me was sold and of course asking for the opportunity to sell me another vehicle. Then 2 days later I received an email saying the car was out being detailed. Big difference between being sold and out for detailing. Then I get a string of emails asking if asking if they satisfied my request. Now I had told Veronica i had found another car. Of course you didn't satisfy my request, I was told car was sold then told it was out for detailing. Then the idiot Sales Manger invited me to come test drive a car that they dont know if it was sold or out for detailing. No one here knows anything whats going on and if you buy a car from these people you're expectations for customer service must be a low as the iq of the people working there. More

I have been a south motors vw customer for quite some years now. I went looking for a used TDI and Sean Ojeda helped me through the whole process!! He was very professional! Good job! years now. I went looking for a used TDI and Sean Ojeda helped me through the whole process!! He was very professional! Good job! More

Such a positive change in this dealership! I have tried twice in the past to purchase a car here and they had not come close to matching what another dealership was offering nor did they care t I have tried twice in the past to purchase a car here and they had not come close to matching what another dealership was offering nor did they care to even try. I went to bring my car in for service the other weekend though and actually decided on a new car! Julio and the entire stAff were so wonderful to work with! What a positive,upbeat experience it was this time! Change is definitely good when it comes to South VW because it is like a completely different place! More

Had a wonderful experience yesterday, while leasing my new Jetta. The staff was great, especially Julio Rodriguez, who made the process so much easier as well as pleasant. new Jetta. The staff was great, especially Julio Rodriguez, who made the process so much easier as well as pleasant. More

Horrible service, be careful before closing your deal If you are planning to buy or lease a VW, GO SOMEWHERE ELSE. They hide the final costs of the deal. After signing ALL the million papers you have to If you are planning to buy or lease a VW, GO SOMEWHERE ELSE. They hide the final costs of the deal. After signing ALL the million papers you have to sign to get a lease, and after paying the down payment in full, they "informed" me the first payment of the lease was not included in the down payment so I had to pay it bc they did not want to give me the car. More

Para mi es el peor servicio que he tenido, no conocen el producto, se demoraron mas de 2 meses para encontrar la falla del carro, y quieren cobrarle la falta de conocimiento al cliente. El gerente de servic producto, se demoraron mas de 2 meses para encontrar la falla del carro, y quieren cobrarle la falta de conocimiento al cliente. El gerente de servicios es un prepotente, sin tacto. No lo recomiendo para nada. Cero estrellas More

THEY ARE GREAT UNTIL YOU SIGN FINANCING I purchased a new VW and traded in my old one. The old one has an extended warranty and GAP insurance with 2 1/2 years left on them. Easy Care infor I purchased a new VW and traded in my old one. The old one has an extended warranty and GAP insurance with 2 1/2 years left on them. Easy Care informed me today that the policy was never sent to them in 2017 so I paid for nothing. NO ONE will help me at the dealership to cancel these policies. The companies have no record of them. What's up VW. Scamming people again????? More

I’ve leased my last 3 vehicles at South VW. Julio Rodriguez my sales rep was beyond helpful, he’s not your typical sales rep. Julio went the extra mile to make sure we got the best deal. I highly rec Rodriguez my sales rep was beyond helpful, he’s not your typical sales rep. Julio went the extra mile to make sure we got the best deal. I highly recommend visiting him. The entire staff including Jesus Palacios, and Hadi Algahawi, were so helpful. I highly recommend south motors VW they don’t treat you like a dollar sign they treat you like family. Very happy with our experience at South VW. More

It has been a pleasure to do business with Julio Rodríguez! He has an amazing customer service and help my husband and I get the car we really wanted. He went above and beyond! We are so happy w Rodríguez! He has an amazing customer service and help my husband and I get the car we really wanted. He went above and beyond! We are so happy with are new car! More

Came to this dealership 4months ago to lease a 2019 taquan, Julio was a great help to my family and I made sure we where comfortable, and was very kind when I couldn't find documents I needed In the ca taquan, Julio was a great help to my family and I made sure we where comfortable, and was very kind when I couldn't find documents I needed In the car i was trading in, it took a while for us to get the approval or apprasal from the bank for a yes or no on us getting the vehicle, julio was so nice enough to walk across the street and get us pizza, that was my best experience with my first time leasing a car at a major dealership. Also the Manager Chris was very helpful and honest with payments and even made me feel comfortable by asking was the price that to much to lease they treating us like family there and they took there time More