Volkswagen of South Charlotte - Service Center

Service Experience I brought my wife's car to check out a check engine light. We were immediately taken care of. Joerg was able to tell us what was throwing the code and I brought my wife's car to check out a check engine light. We were immediately taken care of. Joerg was able to tell us what was throwing the code and explain it to us. We was able to provide us with expectations on time frame and what would be involved with the service. Even before I mentioned anything, he notified us of a recall that he said they would take care of in the process. He was great and gives us another reason to keep going back to VW South Charlotte for any future cars or service. More

Excellent Worker , Eager to please, Making sure I am satisfied as a customer. I was concerned if I would walk out with a hugh bill, not really sure if I needed the ser , Eager to please, Making sure I am satisfied as a customer. I was concerned if I would walk out with a hugh bill, not really sure if I needed the service or not. That didn't happen. I got more than I bargain for. He advised me to get an inspection so I could update my car registration, I went right away to register my vehicle. That saved me lots of money, if I had gotten stopped by the police that would have been lots of money to pay out. Thanks Brandon well done. More

Incredible experience Had lost all confidence in Volkswagen after dealing with Carolina Volkswagen. Went to Volkswagen of South Carolina and revived my confidence. Dealt wi Had lost all confidence in Volkswagen after dealing with Carolina Volkswagen. Went to Volkswagen of South Carolina and revived my confidence. Dealt with Brandon in service and was completely won over. Totally and throughly checked my car. Found issues the other dealership did not even notice. There is no other dealership I will trust my car with. You have gained a life long customer. More

Scheduled Service My recent 40k service was so simple! I scheduled online in the am and drove up in the pm. Quick and efficient. Sean kept me clued in to my cars p My recent 40k service was so simple! I scheduled online in the am and drove up in the pm. Quick and efficient. Sean kept me clued in to my cars progress. Great group of people. More

Brandon took very good care of me Car wouldn't start. Had it towed not realizing it was dead battery. Price was reasonable and Brandon did NOT act as if I were a xxxxxxx (which I was) Car wouldn't start. Had it towed not realizing it was dead battery. Price was reasonable and Brandon did NOT act as if I were a xxxxxxx (which I was) for not realizing the problem. More

Problem solved I have always received excellent service from VW South in Charlotte, NC. Their service reps are knowledgeable and solve the problems presented. I al I have always received excellent service from VW South in Charlotte, NC. Their service reps are knowledgeable and solve the problems presented. I always feel well taken care of each time I need to come. More

Highly recommend Volkswagen of South Charlotte Excellent service, customer support and amenities in the waiting area. At my last service appointment I got dropped off and picked up at home by Gunn Excellent service, customer support and amenities in the waiting area. At my last service appointment I got dropped off and picked up at home by Gunnar who heads the shuttle service and I couldn’t have been happier! I highly recommend this Volkswagen dealer to anyone looking for a highly professional and customer centered dealer. More

Had an outstanding experience. Tony in the service department was a professional with an understanding heart. Had to have the TRANSMISSION replaced . Tony did the job quickly and a Tony in the service department was a professional with an understanding heart. Had to have the TRANSMISSION replaced . Tony did the job quickly and at an outstanding price--THANK YOU TONY. More

Passion for his customers Spiro is far better than an average car salesperson. He truly has a passion for his customers and so very personable. He was on spot in knowledge of Spiro is far better than an average car salesperson. He truly has a passion for his customers and so very personable. He was on spot in knowledge of the vehicle .I plan on highly recommending him to friends and family. Thank you Spiro. More

great experience Great customer service! I brought my car to a scheduled service for the first time. I was pleasantly surprised by the friendliness and professionalism Great customer service! I brought my car to a scheduled service for the first time. I was pleasantly surprised by the friendliness and professionalism of the dealership. The service advisor and the shuttle driver were both very friendly. Will definitely go there for future services. More