Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Volkswagen of South Charlotte - Service Center
Charlotte, NC
232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
232 Reviews of Volkswagen of South Charlotte - Service Center
Sort by
May 20, 2020
The person that assisted me with car repair was Brandon. He was friendly, courteous and kept us updated on status. Very professional, considerate and warm. He was friendly, courteous and kept us updated on status. Very professional, considerate and warm. More
by Msmonroe5
Employees Worked With
Brandon in service
May 20, 2020
Always great service! Joerg has always made servicing our vehicles an easy and dependable process!! They used an electrostatic disinfectant machine on the interior as soon as I checked in! vehicles an easy and dependable process!! They used an electrostatic disinfectant machine on the interior as soon as I checked in! More
by Jdmacik
Employees Worked With
April 04, 2020
Another Spectacular Experience Hands down, VW of South Charlotte is my go-to car dealership for service. I came in for a vehicle safety inspection. Service Advisor Brandon Hodson gr Hands down, VW of South Charlotte is my go-to car dealership for service. I came in for a vehicle safety inspection. Service Advisor Brandon Hodson greeted me in such a pleasant way, making me feel like Family. He was attentive, answered all my questions and took GREAT care of me. I was in and out in less than 20 minutes. I’ve dealt with Brandon before and he ALWAYS delivers EXCEPTIONAL customer service, raising the bar! And, amidst COVID-19, it was good to see some tactical changes at the dealership such as cleaning frequently touched areas and turning paper and pen into taps and clicks with a digital receipt. Way to go! MUCH THANKS, M Holmes More
by Luv2Walk
Employees Worked With
Brandon Hodson
March 24, 2020
This dealership is always amazing and always accommodates me. Service is always great and always makes sure I’m taken care of. I will never go to a different dealership me. Service is always great and always makes sure I’m taken care of. I will never go to a different dealership More
by Tessa H
Employees Worked With
Melvin, Brandon, Luis, Sean
March 13, 2020
I never thought I would recommend a car dealer. VW of South Charlotte does great work at very reasonable prices. There is not any reason for people not to go to the service department. For example VW of South Charlotte does great work at very reasonable prices. There is not any reason for people not to go to the service department. For example; oil changes are faster and cheaper than buying the oil and filter and doing it myself. There has never been any surprises and there is not any drama. They do perfect work and charge reasonable prices. More
by Jon R
March 11, 2020
VW Recall Service Great experience. Easy to get an appointment, friendly associates, super customer lounge with refreshments and laptop hooks, and a very clean car to Great experience. Easy to get an appointment, friendly associates, super customer lounge with refreshments and laptop hooks, and a very clean car to finish. Highly recommend VW of South Charlotte. Pete More
by aim7b
Employees Worked With
Other Employees :
Did not get the employees name at the service area, but he was very efficient
March 08, 2020
Wonderful people here. Feel welcomed and actually happy to have a good relationship with a dealership, of all places. Happy with my purchase and subsequent services. to have a good relationship with a dealership, of all places. Happy with my purchase and subsequent services. More
by chris.monds
Employees Worked With
Al Condry, Gunner Johanson, Christopher Woodard
March 04, 2020
Great Experience At Volkswagen of South Charlotte. Al Condrey was an exceptional Service Tech and because of him I will take both our Jetta & Passat SEL back for future service. Al treats people like old Condrey was an exceptional Service Tech and because of him I will take both our Jetta & Passat SEL back for future service. Al treats people like old friends on first visits. Professional and Knowledgeable. More
by Jh318
Employees Worked With
Al Condrey Service Department
March 01, 2020
Volkswagen of South Charlotte is a class act, hands down. From the sales, service, mechanics and management everyone has a vested interest in you and makes you feel at home. From the sales, service, mechanics and management everyone has a vested interest in you and makes you feel at home. More
by gershonscott777
