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Volkswagen of South Charlotte - Service Center

Charlotte, NC

4.4
232 Reviews

232 Reviews of Volkswagen of South Charlotte - Service Center

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February 19, 2011

Joerg was superb. He took command of the situation and was very helpful and professional. The service is and amenities are great. The place is clean and they do whatever they can do to make you comfortabl More

by JRO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joerg Kuehni
February 18, 2011

Service took the time to research and repair problems that only appeared intermittently. They were also able to repair a part with a factory defect that other dealerships only gave me the run-around abou More

by cbrainerd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joerg Kuehni
February 16, 2011

The folks at South Charlotte VW are tops in their field, well versed in ALL VW issues, and the service department is the BEST I've had an experience with. John i the service DEPT. is a true professional More

by weisenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John
February 11, 2011

I brought my 2008 VW Beetle in for a recall and to have the passenger side front light fixed for the fourth time. As far as I know the recall fuel line issue was fixed and so far the light is working. Bu More

by Candybeetle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John, Laurie
February 10, 2011

Service is always good. John Schmidt was great and if I were you, I would give him a raise. I was totally satisfied with my service. Being a senior, sometimes there are those who want to take advantage o More

by nancy valenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
February 09, 2011

They seemed to genuinely appreciate my business and treated me as such. They were right on time with my service and didn't charge me for a repairing a tire leak that a GoodYear service center wanted me More

by vscoggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
February 08, 2011

It was time to get my first synthetic oil change for my new vehicle, which I purchased in September 2010. With this being my first vehicle and me being a female, I was able to trust the technicians and ser More

by bgreen35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
January 31, 2011

Joerg honored a discount coupon from another dealer, arranged for a replacement car, and assisted me in every way in getting the service needed for my car. He is extremely accommodating and pleasant. More

by callina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joerg Kuehni
January 31, 2011

I have no complaints about VW of South Charlotte. I brought my 07 Rabbit in for it's 30k service. They started on time and estimated an hour to complete the routine maintenance. An hour later, my car w More

by duty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 1
January 27, 2011

John was very friendly and otgoing in his approach. He took care of everything I requested professionally and made me feel very comfortable about the process. The car repairs were made and they washed the More

by billcoryer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
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