Volkswagen of South Charlotte - Service Center

Very satisfied with the over all work done on our car We will be using this VW dealership as our service dealership when we need it. Very satisfied with the over all service that was provided for us. We will be using this VW dealership as our service dealership when we need it. Very satisfied with the over all service that was provided for us. More

VW South Blvd Charlotte always takes great care Thank you Al and service team at VW South Blvd Charlotte- you always provide excellent service for my 2007 Jetta Wolfsburg- and offer fair prices! Thank you Al and service team at VW South Blvd Charlotte- you always provide excellent service for my 2007 Jetta Wolfsburg- and offer fair prices! More

necessary service vist. I made an appointment for a necessary service visit. I got the appointment directly at the same day and was also able pick up the car at the same day. I made an appointment for a necessary service visit. I got the appointment directly at the same day and was also able pick up the car at the same day. Everyone explained me everything in detail. I am super satisfied with the service Al provided. More

Service review of Adam Adam provided outstanding and quality customer service this is my first visit to your dealership just relocated from New York !!! I have V W cars and Adam provided outstanding and quality customer service this is my first visit to your dealership just relocated from New York !!! I have V W cars and I will return to south charlotte VW !!! Thank you Customer Liz Goldberg More

Great Service Service is top notch. I really appreciate the time you provided transportation to take me home and pick me up so that I can get things done rather tha Service is top notch. I really appreciate the time you provided transportation to take me home and pick me up so that I can get things done rather than wait for my car there. Gunnar, the driver who took me home, is very nice. I am very satisfied with VW of South Charlotte. More

Excellent Service Nancy and the entire service team made handling my car trouble a seamless and positive experience. The arranged a tow and communicated clearly and eff Nancy and the entire service team made handling my car trouble a seamless and positive experience. The arranged a tow and communicated clearly and effectively through each step of the process. Highly recommend! More

Repair Al and Sam kept me informed. Great guys. My fuel pump was on back order and I did have to wait a few days but the service department was always giving Al and Sam kept me informed. Great guys. My fuel pump was on back order and I did have to wait a few days but the service department was always giving me updates. I felt as I was in good hands. More

Good prompt service .. as always you repaired my EOS . I understand and appreciate the way your service department functions. It works like a competent team ready to address most service needs. I do beli I understand and appreciate the way your service department functions. It works like a competent team ready to address most service needs. I do believe the EOS I purchased at your dealership was not the auto I thought it would be. The roof leaks (above both side windows when driving in the rain, the top only completes storage with assisting the string flap on both sides, the sun roof panel stated cracking only after two years (we keep the EOS in the garage most of the time), diagnostic front panel constantly says something is wrong with the engine (we have to include an additive when we fill with gas (yes 93+ octane),over heating diagnostic comes on every once in awhile (eventually it clears itself, both door panels (top sections) have come loose (it seems only replacing the complete door panel is the only expensive solution, and both sun visors have fallen off several times (screw comes out), But, we keep driving the cute little red EOS...sometimes with a little anguish. The car does have to many issues....I sure hope other VW owners are not having the negative experiences we have had........this is the second VW I owned....could be the last.... More

Great service visit Brought my daughter's Jetta in for a problem with the door locks.. Joerg went above and beyond to check on our certified preowned status and saved us Brought my daughter's Jetta in for a problem with the door locks.. Joerg went above and beyond to check on our certified preowned status and saved us a lot of money! We will be back! More