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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,169 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,169 reviews

August 02, 2024

Fantastic customer service. Moe was incredibly knowledgeable about all models. Bought a new Atlas today and was pleased start to finish with the experience. More

by tswoodroof
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 02, 2024

Chris was phenomenal in helping me get out of an old VW into a new one that worked with my budget. He was extremely knowledgeable and helped me make an informed decision. The car buying process couldn't ha More

by Randall.franklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

Extremely helpful! We were very pleased with all the staff and how quickly we were able to get into our new VW! More

by VWlove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Volkswagen of South Charlotte responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Our experience couldn’t have gone better without Victor Finney. We were just driving by on a Monday with no intention of buying right away but we stopped and was just walking around. Victor greeted us and More

by Stephanie Vargo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Volkswagen of South Charlotte responded

Stephanie, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 31, 2024

Chris was a big help in getting me in the right vehicle. He was knowledgeable, responsive and easy to work with. More

by ebgrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

I’ve purchased two cars over the years with Kwasi and I think that says a lot that I’d remember how great he is to work with after 8 years to go back. He knew the car I was interested in and even suggested More

by lrhoover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Volkswagen of South Charlotte responded

Hello, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

July 30, 2024

Moe was excellent to work with! He listened to us and didn't pressure us, which was so refreshing. He really went above and beyond! More

by jenny.harwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jul 31, 2024 -

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 29, 2024

I do not like going into car dealerships or the whole process of buying a vehicle, but Matt, Alden and Alex made it easy! I purchased a 2023 Tiguan with Hettel at VK of South Charlotte and had a great ex More

by Alexandra Liem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jul 31, 2024 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 28, 2024

This was by far the best car buying experience I’ve ever had. I do not like going into car dealerships until I know numbers and Chris Hand took me seriously when I asked him to have an approval for me befor More

by john.mireles1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Jul 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

July 26, 2024

Spiros is a professional, knowledgeable and very helpful sales representative.. I purchased a Volkswagen Taos, and during the entire process he was very courteous, informed and transparent. I recommend pote More

by saliz75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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