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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,174 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,174 reviews

March 30, 2023

Saaid was a pleasure to work with. He’s friendly, kind, and really wants to help you get into the right car. He was incredibly patient and walked me through the entire process with a s More

by Kira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Olmedo, Alex Terrell
Apr 02, 2023 -

Volkswagen of South Charlotte responded

Hi Kira, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2023

Ten-star Alex Terrell gets as high a recommendation as there is on the charts. Efficient, caring and operating with smile, he makes it all go easy. I wish all of my experiences with customer service went More

by CF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Terrell
Apr 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2023

Saaid is the absolute best! !! VW of South Charlotte is also awesome!! They took care of me from start to finish. Saaid went above and beyond as I’m so excited to now have made i More

by mbriggs717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen!, Saaid Olmedo, Alex Terrell
Apr 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

Staff is knowledgeable on all aspects of the buying experience. I never felt pressured to do anything I didn’t want to. Finally I was given the best service in finding what fit me, my budget and my wan More

by Cm4654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Mar 30, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 29, 2023

Matt was very insightful of the Tiguan that we were looking at, as well as respectful of our time and budgetary restrictions. He was a pleasure to work with. More

by James Schneider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Volkswagen of South Charlotte responded

Hi James, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 27, 2023

Awesome quick service, very friendly and helpful to my family in showing how to maintain our new vehicle More

by Tbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 22, 2023

fast service and friendly people. Wait time was not too bad and the paperwork was quick and easy. More

by embreywc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2023

This is our third purchase in 7 years and every part of the decision is due to the knowledgeable and friendly staff. Mark Cohen is just a great guy who presents an atmosphere that is welcoming to everyone More

by Happy New Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Condrey, Devon, David
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 22, 2023

Matt was very professional and worked with me to make things work. While the numbers weren't exactly what I wanted, but they went the extra mile to ensure I was happy and comfortable. More

by zackprohonic20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 21, 2023

Chris Hand made my car buying experience a joy. We had basically completed all transactions before I arrived at the Dealership. More

by sjulianc6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience!

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