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Volkswagen of South Charlotte
Charlotte, NC
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,150 reviews
March 10, 2023
We had an excellent experience at Volkswagen of South Charlotte. The process to test drive, trade in, and ultimately purchase was extremely straightforward. It was our first time purchasing a new car and Charlotte. The process to test drive, trade in, and ultimately purchase was extremely straightforward. It was our first time purchasing a new car and Spiro made the experience truly wonderful. I felt that he was super honest and trustworthy and I didn't feel like I was being pressured into making a decision. I would highly recommend doing business here. More
by nicolep
Employees Worked With
March 10, 2023
Easy to work with, very transparent on pricing, and more than willing to help after the sale. than willing to help after the sale. More
by cmorris365
Employees Worked With
March 09, 2023
This dealership offers great service with an honest and trustworthy staff. I would recommend doing business here. trustworthy staff. I would recommend doing business here. More
by KATHERINEPYLIPOW
March 03, 2023
gene was great. the dealer tries to get you though with the unnecessary warranty so be careful. but gene was super personal and friendly and helped me get in and out the dealer tries to get you though with the unnecessary warranty so be careful. but gene was super personal and friendly and helped me get in and out into my brand new bug! More
by lacyjo1322
March 02, 2023
Love this dealership. I have purchased 3 cars from them so far. I work with the salesman Victor every time. He makes the buying process seamless and convenient! I have purchased 3 cars from them so far. I work with the salesman Victor every time. He makes the buying process seamless and convenient! More
by talexisnelson
Employees Worked With
March 01, 2023
I cannot recommend Victor Finney enough. I just purchased an Atlas through him and had the best experience. He is very kind, knowledgeable, helpful, laid back and not pushy at all. It was I just purchased an Atlas through him and had the best experience. He is very kind, knowledgeable, helpful, laid back and not pushy at all. It was the car buying experience I never knew existed but so appreciated I am so glad we stumbled across him! More
by sarah.h.kenny
Employees Worked With
March 01, 2023
Just moved here from NY it was a pleasant experience Matt was extremely helpful & patient because I was dealing with some issues back in NY which prohibited me from finalizing the agreement for a couple of w was extremely helpful & patient because I was dealing with some issues back in NY which prohibited me from finalizing the agreement for a couple of weeks So absolutely appreciated his cooperation The only request I have is if we can RUSH getting paperwork to VW financial so I can get car registration in NC please More
by rebeye12
Employees Worked With
February 27, 2023
Highly recommend Victor. He made me car buying experience hassle free and great customer service He made me car buying experience hassle free and great customer service More
by eboni00
Employees Worked With
February 27, 2023
Mr Finney is a pleasure to work with. I have purchased 2 cars from him. I recommend him to anyone who is in need or looking for a car,he is the best I have purchased 2 cars from him. I recommend him to anyone who is in need or looking for a car,he is the best More
by Lataryaporter
Employees Worked With
February 25, 2023
Victor’s service was spot on with his incredible customer service and his advice he helped us decide which car was right for us to pick. we were thankful to have him as our sales representative and we apprec service and his advice he helped us decide which car was right for us to pick. we were thankful to have him as our sales representative and we appreciate his service. Very friendly and well mannered. More
by Champagne
Employees Worked With
