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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,058 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,058 reviews

October 03, 2022

Chris very helpful and patient with us. He went above and beyond to help us find the vehicle that was best for our family in a timely manner! More

by meaghanmcuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Volkswagen of South Charlotte responded

Hello there! Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 30, 2022

Excellent and personal customer service, great car selection, quick, professional and accurate - highly recommended! A+ More

by Radima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Volkswagen of South Charlotte responded

Hi Radima, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 28, 2022

This was the fourth new vehicle that I purchased from this dealership. Spiros and then entire sales team are really friendly, making the process enjoyable. The team is very knowledgeable of the vehicles More

by Caleb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Volkswagen of South Charlotte responded

Caleb, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 27, 2022

We found exactly what we were looking for at this dealership! Staff was very helpful and courteous. They worked with us to meet our budget and price range. More

by mgwoody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Sep 29, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 26, 2022

Simply 5 stars for this salesman! !! On my sixth day living in this country, unexperienced and really looking for help/advice, this man solved my issue. Extremelly knowledgeable a More

by eventos.fernando
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Volkswagen of South Charlotte responded

Hi, here at Volkswagen of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 23, 2022

Spiros and the entire team were amazing! ! Not the typical car buying experience I was use to, these guys introduced everyone in the negotiation process and hand held us to the final sale. Gr More

by smythredfern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte, and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 21, 2022

I was able to pick up a new Jetta and I was very pleased with the visit and the service provided. More

by kingkang816
Recommend Dealer
Yes
Employees Worked With
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 20, 2022

If you are in the market for a vehicle that will best suit your needs, do yourself a favor and reach out to Gene Patel at Volkswagen or South Charlotte. If you are someone who seeks out professionalism, More

by Mark DeSessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2022

Absolute wonderful, professional,expedient & problem free experience with the dealership staff and salesman, Gene Patel More

by avaj1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was Friendly and accommodating
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2022

I had a good experience buying my car here. They made it easy, thank you! More

by robyn.braid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Volkswagen of South Charlotte responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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