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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,150 reviews

March 16, 2023

Chris and VW of South Charlotte made the buying process so easy and they were extremely helpful throughout the transaction. More

by lcreed12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 16, 2023

Ease of business and meeting what they promise and even improving what they said in a timely manner More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2023 -

Volkswagen of South Charlotte responded

Hello Luis, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 15, 2023

I think Moe did an excellant job! I felt comfortable doing business with your dealership More

by rich9899
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Volkswagen of South Charlotte responded

Hi, here at Volkswagen of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

March 15, 2023

Easy to work with. Had a budget and payments fixed, and they were able to meet that need. More

by m.r.ledbetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Volkswagen of South Charlotte responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2023

Chris did a great job finding the car we were looking for. He listened and communicated very well, and accommodated well to our needs. He's very efficient and the entire process was seamless. Thank you C More

by Patrick Zeng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Volkswagen of South Charlotte responded

Hi Patrick, your satisfaction is our top priority. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 14, 2023

We were greeted immediately and made feel welcome. Our sales person was super informative and personable. More

by Tgraceflanary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 13, 2023

Pleasant welcoming environment. The staff seems willing to help no matter who the actual sales person is. They work with each other. More

by garyd521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Everything went fast, smoothly and correctly. Chris Hand is great polite professional. Thanks for service More

by VPASS8888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 13, 2023

Very nice faculty and willing to do whatever it takes to get us into our dream vehicle. Thank you guys so much helping us get our first certified family vehicle. More

by laraylee00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2023

We had the pleasure of working with Vic on our recent purchase. He demonstrated customer advocacy while maintaining the integrity of the dealership. We would highly recommend him as well as the dealershi More

by LMJVT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Volkswagen of South Charlotte responded

Hi, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

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