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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,174 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,174 reviews

April 17, 2023

Gene was able to set us up in good vehicles twice in a months time due to use finding out we were expecting a 3rd child. We started off in the Tiguan r line and absolutely loved it. I was so sad to trade More

by laraylee00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 17, 2023

Gene was able to set us up in good vehicles twice in a months time due to use finding out we were expecting a 3rd child. We started off in the Tiguan r line and absolutely loved it. I was so sad to trade More

by laraylee00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Thanks for the recommendation, and have an amazing day!

April 16, 2023

After a week of visiting several dealerships and receiving the same typical "car sales" experience, I was pleasantly surprised by how my first visit to Volkswagen of South Charlotte went. Within wha More

by Matcha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keating, Alex Terrell
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi Matcha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 15, 2023

Volkswagen of South Charlotte is a great dealership to work with. They are very customer friendly and willing to work with you. I’d certainly recommend this dealership to any. More

by Tommy D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi Tommy, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 15, 2023

This was the best car buying experience I’ve ever had. Victor went above and beyond for me and made sure I got exactly what I needed and a car that I loved at the same time! I never felt pressured and he More

by Breanna Tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi Breanna, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 11, 2023

Clovis was extremely helpful and kind. He definitely made the buying process easy and seamless! My husband and I value his opinion and honest and never felt pressured to compromise on what More

by edwards17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi, thanks for the four star review. Here at Volkswagen of South Charlotte we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

April 10, 2023

We got an great deal on our Taos, and excellent customer service. Moe Borno kept us updated with all details from the beginning , helped us with everything end to end. He had everything set up and ready, an More

by suresh narayanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi Suresh, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it.

April 10, 2023

Great experience always! Chris was helpful, stayed in touch and explained options. Will use Chris again! More

by jimcashwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 08, 2023

I’m a long-standing VW customer and VW South CLT and Sales Rep Spiro keep me loyal to the brand, product and dealership. More

by SHOULDER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2023

Spira was knowledgeable took the time to get me in a vehicle that was economically conducive for my budget he went over paperwork in a timely fashion answered questions and was thorough with his respons More

by Monique Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 27, 2023 -

Volkswagen of South Charlotte responded

Hi Monique, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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