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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,150 reviews

March 29, 2023

Matt was very insightful of the Tiguan that we were looking at, as well as respectful of our time and budgetary restrictions. He was a pleasure to work with. More

by James Schneider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Volkswagen of South Charlotte responded

Hi James, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 27, 2023

Awesome quick service, very friendly and helpful to my family in showing how to maintain our new vehicle More

by Tbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 22, 2023

fast service and friendly people. Wait time was not too bad and the paperwork was quick and easy. More

by embreywc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2023

This is our third purchase in 7 years and every part of the decision is due to the knowledgeable and friendly staff. Mark Cohen is just a great guy who presents an atmosphere that is welcoming to everyone More

by Happy New Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Condrey, Devon, David
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 22, 2023

Matt was very professional and worked with me to make things work. While the numbers weren't exactly what I wanted, but they went the extra mile to ensure I was happy and comfortable. More

by zackprohonic20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 21, 2023

Chris Hand made my car buying experience a joy. We had basically completed all transactions before I arrived at the Dealership. More

by sjulianc6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience!

March 21, 2023

Spiros was very helpful throughout the buying process and respectful of my time. He ensured that all of the paperwork was taken care of before I came in so that I wouldn’t have to spend so long at the dealer More

by aubrimcmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 20, 2023

We have had such a great experience at VW South Charlotte, Moe took care of us and he was super professional and willing to help and answer all the questions we had. We finally make our purchase an More

by ty.vera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2023

It was a pleasure working with Chris! He went above and beyond for us and ensured that we had a pleasant car buying experience. More

by TULLEYDOMINGUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte!

March 16, 2023

Spiro has been working with me for the last few weeks to find the car I want. Finally he found my dream car. The salls team in the dealership were very friendly, knowlagable and very helpfull. The process o More

by Emad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Volkswagen of South Charlotte responded

Hi Emad, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

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