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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,150 reviews

April 03, 2023

Clovis and everyone I dealt with at the dealership were professional, friendly and knowledgeable. Overall, I was very satisfied with the experience, and I would recommend the dealership and Clovis to a fri More

by Kristin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi
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Apr 05, 2023 -

Volkswagen of South Charlotte responded

Hi Kristin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 03, 2023

Clovis Brussi was attentive and easy to get along with. He made the purchase of our car seamless. More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clovis Brussi
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Apr 05, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 01, 2023

Thank you VW of South Charlotte. Matt and the whole dealership were great to work with. They made the process smooth and efficient. More

by GloriaDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Volkswagen of South Charlotte responded

Hello, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 01, 2023

Very personalize service , they worked with out budget simply increíble will continue to buy from Chris. More

by MARAHARRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 31, 2023

Friendly and helpful dealership, that offered support not only in selecting the right vehicle but supported the registration, insurance and other things. More

by Niklas V.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Volkswagen of South Charlotte responded

Hi Niklas, thank you so much for your positive comments about Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

March 30, 2023

Brought my 2017 Jetta for service previously and so when it came time to replace her without hesitation I knew I would have a positive experience. Thanks for making it easy! More

by amn2152
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Volkswagen of South Charlotte responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2023

Saaid was a pleasure to work with. He’s friendly, kind, and really wants to help you get into the right car. He was incredibly patient and walked me through the entire process with a s More

by Kira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
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Apr 02, 2023 -

Volkswagen of South Charlotte responded

Hi Kira, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2023

Ten-star Alex Terrell gets as high a recommendation as there is on the charts. Efficient, caring and operating with smile, he makes it all go easy. I wish all of my experiences with customer service went More

by CF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2023

Saaid is the absolute best! !! VW of South Charlotte is also awesome!! They took care of me from start to finish. Saaid went above and beyond as I’m so excited to now have made i More

by mbriggs717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen!, Saaid Olmedo
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Apr 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

Staff is knowledgeable on all aspects of the buying experience. I never felt pressured to do anything I didn’t want to. Finally I was given the best service in finding what fit me, my budget and my wan More

by Cm4654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Report | Print
Mar 30, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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