Back

Volkswagen of South Charlotte

Charlotte, NC

4.9
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
Contact Dealership

9900 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 2,150 reviews

June 21, 2023

I had a great experience with Moe Borno as my salesperson. He was knowledgeable, helpful, direct, respectful and quite personable. I'm not looking to purchase another vehicle anytime soon but I'd More

by tseamatt23
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David with Finance was excellent. He was informative, consistent yet not pushy
Jun 24, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 21, 2023

We had a great experience car shopping at this location and especially with Spiros. He took us and our needs very seriously and worked with us to make the process easy. We will definitely be back for our s More

by Mike Scott
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Volkswagen of South Charlotte responded

Hi Mike, thank you for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Spiros Dedis and the team at VW South Charlotte were excellent working through the challenges of an out of state purchase of our Pre-owned 2022 Honda Accord Sport. From the test drive process selection More

by VW So Charlotte Fan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

I had a good experience with my trade in and purchasing my new car! They let me take a long test drive to be sure it was what I wanted. More

by Tiguanlover29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 12, 2023

VW of South Charlotte is a bait and switch house. Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to char More

by sailormeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Hahn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joerg Kuehni
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our Service Manager, John Schmidt, at (704) 552-6500 to share more details about your visit so we can make things right.

June 03, 2023

Gene Patel is awesome! ! This is the second time we have gone to him to buy a car.. first time was a used car- Atlas.. this time was a new car.. Tiguan! Both times the pro More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Volkswagen of South Charlotte responded

Carol, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2023

Moe was professional and extremely helpful. Would highly recommend this dealership. Excellent customer service staff More

by Brianreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 01, 2023

Amazing! ! Made me feel welcomed, worked with my budget, gave so much advice, and worked extremely hard to get what I needed! More

by CHELSEA.INGALLS97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your positive comments about Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2023

Gene Patel was very professional and knew all the features of the cars I was interested in. I highly recommend him if you are looking for a new or used automobile. More

by dcoley15
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2023

Buying a car is a stressful process, but the team at VW South Charlotte made the process painless and relatively quick. I appreciated being treated as a valuable customer and would recommend them to anyone More

by Davecolvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thanks again for the recommendation, and have an amazing day!

...
33
...