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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,150 reviews

July 09, 2023

I have a great experience buying my WV through this dealership. The seller Chris Hand was an amazing seller, best customer service ever, no pressure, straightforward. Thank you so much. More

by Nelly Cline
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 06, 2023

I worked with Matt on buying a car from my home in NY. I cannot say enough good things about him and Alex from finance. I would buy another car in a minute from them! They went out of their way to get the More

by klh915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We hope you have a great day!

Jul 11, 2023 -

klh915 responded

Thank You!! And you as well :)

June 29, 2023

Fastest and easiest experience I’ve had. If you’re in the market and want to explore shopping at VW of South Charlotte, ask for Chris!! More

by madison.rice19
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 29, 2023

Victor was extremely helpful in helping us find what we were looking for. He did not pressure us into a sale, did not blow up our phone and worked with us to find an agreeable price. If you are coming to t More

by Mike
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Volkswagen of South Charlotte responded

Mike, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 28, 2023

Chris Hand was an absolute pleasure to work with! He assured me that I was making the right choice and made sure I felt supported the entire way through. I will definitely be back, thank you Chris! More

by jessicalong281
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (unsure last time.. finance guy!)
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Jun 30, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 26, 2023

Chris Hand did a great job! I would buy form him again in a minute More

by carl.bosson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2023

Spiros went above and beyond to help. We experienced excellent customer service and highly recommend working with him. More

by honda1234
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thanks again for the recommendation, and have an amazing day!

June 25, 2023

Chris and VW South are the best! they always take care of me no matter the circumstance! More

by jenn.mck
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Finance
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Jun 26, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 22, 2023

I really like how Moe works, it’s really great, and he helps us, when we needs it. More

by Margarita
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Volkswagen of South Charlotte responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Jun 26, 2023 -

Margarita responded

I really liked the service at volkswagen, it was fast and high quality, i really liked Mo's work, he helped us with the issue and decision making.

Jun 26, 2023 -

Margarita responded

Thank you for your work, you helped us to make our decision. Moe is really great worker!

June 21, 2023

I have been with this company for over 10 years and always have a great experience with the sales team. More

by laurengray007
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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