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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,173 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,173 reviews

November 10, 2023

Gene was a dream to work with and listened to all my questions! Would 100% recommend him to anyone looking to buy a car! More

by KristaKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 09, 2023

Moe Borno helped us purchase our new Atlas, and he was fantastic. We will return to him for any future VW purchases/needs. More

by Caitlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Volkswagen of South Charlotte responded

Hi Caitlin, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 08, 2023

Gene is the MAN! I came wanting a GLI and he and the Team went out and found one for me being one wasn't on the lot. They got the car in, Sean in Service handle all t More

by JON G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Gerringer
Nov 10, 2023 -

Volkswagen of South Charlotte responded

Hi Jon, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2023

A VERY ATTENTIVE SALESPERSON CAME OUT TO HELP US. MOE HELPED EXPLAIN ALL THE FEATURES OF THE NEW CAR IN GREAT DETAIL. SAT WITH US UNTIL ALL THE QUESTIONS WERE ANSWERED. More

by SBOWMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

SBOWMAN responded

MOE WAS A GREAT SALESPERSON.

Nov 06, 2023 -

SBOWMAN responded

MOE WAS MOST HELPFUL IN SHOWING US THE VEHICLES WE WERE INTERESTED IN AND SHOWED US SEVERAL.

November 06, 2023

I can't emphasize this point strongly enough: Chris was an awesome. He not only made the entire experience exceptionally quick and easy but also went above and beyond to ensure I had a smooth and stress-fr More

by antmillan10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Nov 08, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

Moe was so kind and made the purchase of my new-to-me VW Atlas incredibly easy. He paid attention to what I was looking for, helped find the perfect car in my budget. The whole process was quick and easy. More

by Ccmetheney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2023

I can’t say enough good things about the dealership in South Charlotte. The car buying process can be tricky, exhausting, and stressful but Chris made it so easy and simple. He went above and beyond to ma More

by aguirre.ceana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Nov 05, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! We hope you have a great day!

November 04, 2023

We had a good experience. Moe was very helpful and friendly, and it was a smooth process. More

by nicmonsa121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2023

I’ve been a customer since 2016 & plan on remaining one for years to come. From sales to service the VW S CLT Team is simply amazing. The sales team has always worked with me to get me what I wante More

by tlc852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Feinberg, Alex Terrell
Oct 25, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thank you, and have a fantastic day!

Oct 25, 2023 -

tlc852 responded

You’re welcome. Hope y’all have a great day/week as well!

October 20, 2023

I loved working with Saaid and Brandon. They listened what I wanted and needed. There was no pressure, and this was the first time in all my car buying experiences that I actually enjoyed. More

by First time Atlas buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Oct 22, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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