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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,144 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,144 reviews

October 10, 2024

Gene was a great salesman. It was a great experience overall. I would definitely recommend to others! More

by stephanienicoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

October 10, 2024

Everyone was very helpful, Spiros especially. He answered all of our questions, was extremely professional and made the process very smooth. They have a good selection of vehicles and fair prices More

by megangrogan94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

October 10, 2024

Returning buyer. Always a good experience. Would highly recommend. ___ ___ ___ ___ ___ ___ More

by BT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keating
Oct 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

Walked in just to help my sister look at a car, walked out with a car of my own without planning or expecting it. Spiro D. was very helpful and attentive all the time and helped us through in no time! More

by JREALPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

October 07, 2024

This dealership was very welcoming and easy to work with. They made buying my new car an easy process and easy to work with. More

by Nick Gagis
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 24, 2024

My car-buying experience with SCVW and Matt Hettel was great! My expectations were neutral initially, but I was most impressed with his consistency when it came to providing the RIGHT and best information More

by mwinternational30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Thank you, and have a fantastic day!

September 24, 2024

I thoroughly enjoyed working with Gene. He was incredibly patient and stayed in communication throughout the entire process. He also went out of his way to find the best price on the vehicl More

by Carole Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Volkswagen of South Charlotte responded

Hello Carole, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

September 23, 2024

Matt Hettel made buying my first car a pleasure! He was super helpful and flexible which made the process go smoothly. Even afterwards I called him with questions and he took time to make sure I rec More

by fusineg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

September 22, 2024

Anton was professional, responsive and honest. I’ve bought two vehicles from this location in the past, however I will never return under the current leadership. I ended up purchasing the vehic More

by CSROUSSELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anton Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (704) 991-7401 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 20, 2024

Spiro D is very knowledgeable and patient. Sold 3 cars already to us. He has a very good personality! More

by avmar23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!