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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,150 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,150 reviews

November 06, 2023

A VERY ATTENTIVE SALESPERSON CAME OUT TO HELP US. MOE HELPED EXPLAIN ALL THE FEATURES OF THE NEW CAR IN GREAT DETAIL. SAT WITH US UNTIL ALL THE QUESTIONS WERE ANSWERED. More

by SBOWMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

SBOWMAN responded

MOE WAS A GREAT SALESPERSON.

Nov 06, 2023 -

SBOWMAN responded

MOE WAS MOST HELPFUL IN SHOWING US THE VEHICLES WE WERE INTERESTED IN AND SHOWED US SEVERAL.

November 06, 2023

I can't emphasize this point strongly enough: Chris was an awesome. He not only made the entire experience exceptionally quick and easy but also went above and beyond to ensure I had a smooth and stress-fr More

by antmillan10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

Moe was so kind and made the purchase of my new-to-me VW Atlas incredibly easy. He paid attention to what I was looking for, helped find the perfect car in my budget. The whole process was quick and easy. More

by Ccmetheney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2023

I can’t say enough good things about the dealership in South Charlotte. The car buying process can be tricky, exhausting, and stressful but Chris made it so easy and simple. He went above and beyond to ma More

by aguirre.ceana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! We hope you have a great day!

November 04, 2023

We had a good experience. Moe was very helpful and friendly, and it was a smooth process. More

by nicmonsa121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2023

I’ve been a customer since 2016 & plan on remaining one for years to come. From sales to service the VW S CLT Team is simply amazing. The sales team has always worked with me to get me what I wante More

by tlc852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Feinberg
Oct 25, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thank you, and have a fantastic day!

Oct 25, 2023 -

tlc852 responded

You’re welcome. Hope y’all have a great day/week as well!

October 20, 2023

I loved working with Saaid and Brandon. They listened what I wanted and needed. There was no pressure, and this was the first time in all my car buying experiences that I actually enjoyed. More

by First time Atlas buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Oct 22, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 20, 2023

Chris was wonderful. We worked on a deal via email and he was quick to respond. We agreed on a deal, I came in and got it done right away. There was no bait and switch or More

by SHAHARANDMICHELA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 19, 2023

Moe and VW of S. Charlotte have been incredible to work with. Attentive, kind, respectful, and made trading in and purchasing a new vehicle a breeze! More

by Gabriellehazan18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 14, 2023

Great experience! Super fast, efficient, and personable. Would definitely recommend a friend . I would love to come back to see him. More

by AVA YARDLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

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