Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,173 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
Contact Dealership
View Awards

9900 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 2,173 reviews

December 20, 2023

Everything was handled quickly and professionally. I was very satisfied and taken care of from the moment I walked in the door to the moment I left with my new car. More

by bpyfer22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Dec 21, 2023 -

Volkswagen of South Charlotte responded

Hello, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

December 18, 2023

This dealership was very helpful in helping me find the car I was looking for! It was a very smooth process. More

by kristinagermanyuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Volkswagen of South Charlotte responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2023

Moe was fantastic to work with. He was passionate about the vehicles and ready to help me with every question I had. He made the car selection process easier than any other dealersh More

by KN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Dec 11, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2023

Very welcoming, clean, and ordered place and Moe very professional and attentive salesman. We felt very comfortable. More

by Palmira
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Volkswagen of South Charlotte responded

Hi Palmira, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

Gene and his team were very professional during the process. I highly recommend Gene and VW of South Charlotte. More

by jgarcia1025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2023

This was a great dealership experience, no pressure, knowledgeable sales staff ( Moe was great). Very quick and easy buying experience, I would recommend anyone that wants a VW to go there! More

by dankresser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2023 -

Volkswagen of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 29, 2023

Great experience! Fast and easy buying process. Woul definitely use South Charlotte Volkswagen for our next car need. More

by bleaird61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 29, 2023

Good experience; Matt was good to work with. Everything went quite smoothly and straightforward; would definitely recommend them for a reliable car! More

by xuanchen0103
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 29, 2023

Great experience. Chris and Gene were so helpful and patient. They were so helpful and wanted to ensure I was comfortable with payments. I was pressed for time as well More

by jesseli731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davide Feingold
Report | Print
Dec 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2023

Chris was great to work with. Everything went very smoothly and there were no surprises. More

by TPHILLIPS46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Nov 23, 2023 -

Volkswagen of South Charlotte responded

Hello, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

1
...
27
28
29
...
218