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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,149 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,149 reviews

November 17, 2023

Matt was amazing! He helped me figure out what model I was interested in after arriving being clueless to what I wanted. He was patient and kind, had good answers to a More

by ALYSSACURRIER
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 17, 2023

Chris Hand. Was.very knowledgeable in helping us pick out our new car. Chris also was very patient and very friendly throughout the sale. More

by downardc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Volkswagen of South Charlotte responded

Hello, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

November 15, 2023

Matt was awesome. So easy to talk to, answered all my questions and got me the deal I needed. 10/10 recommend working with Matt. More

by bharland88
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 14, 2023

Chris was great. Answered all my questions and was very honest and upfront. I would recommend him. More

by adam.dove
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 13, 2023

Chris is awesome to work with, very happy with my experience and my new Tiguan! More

by Shannonpayne87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Muhlbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2023

Working with Matt and Alex was seamless. Very easy to work with and make get the vehicle I wanted. Facility is kept clean as well. Great experience More

by churchman1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

Gene was a dream to work with and listened to all my questions! Would 100% recommend him to anyone looking to buy a car! More

by KristaKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 09, 2023

Moe Borno helped us purchase our new Atlas, and he was fantastic. We will return to him for any future VW purchases/needs. More

by Caitlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Volkswagen of South Charlotte responded

Hi Caitlin, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 08, 2023

Gene is the MAN! I came wanting a GLI and he and the Team went out and found one for me being one wasn't on the lot. They got the car in, Sean in Service handle all t More

by JON G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Gerringer
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Nov 10, 2023 -

Volkswagen of South Charlotte responded

Hi Jon, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2023

A VERY ATTENTIVE SALESPERSON CAME OUT TO HELP US. MOE HELPED EXPLAIN ALL THE FEATURES OF THE NEW CAR IN GREAT DETAIL. SAT WITH US UNTIL ALL THE QUESTIONS WERE ANSWERED. More

by SBOWMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

SBOWMAN responded

MOE WAS A GREAT SALESPERSON.

Nov 06, 2023 -

SBOWMAN responded

MOE WAS MOST HELPFUL IN SHOWING US THE VEHICLES WE WERE INTERESTED IN AND SHOWED US SEVERAL.

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