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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,147 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,147 reviews

November 29, 2023

Great experience! Fast and easy buying process. Woul definitely use South Charlotte Volkswagen for our next car need. More

by bleaird61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 29, 2023

Good experience; Matt was good to work with. Everything went quite smoothly and straightforward; would definitely recommend them for a reliable car! More

by xuanchen0103
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 29, 2023

Great experience. Chris and Gene were so helpful and patient. They were so helpful and wanted to ensure I was comfortable with payments. I was pressed for time as well More

by jesseli731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davide Feingold
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Dec 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2023

Chris was great to work with. Everything went very smoothly and there were no surprises. More

by TPHILLIPS46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Volkswagen of South Charlotte responded

Hello, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

November 21, 2023

So helpful made sure I got the SUV I wanted. Excellent services and a timely matter. More

by stephanieellison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 21, 2023

Spiros is the man! I have leased 2 cars and bought 2 cars off of him. He is not a pushy salesman, which is why I love him. He works with you to get what you want and ma More

by Ddanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Volkswagen of South Charlotte responded

Hello, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

November 21, 2023

Fast, professionals and friendly, all staff I worked with did great making getting the car an easy experince. Stronlgly recomend working with this dealership More

by alvaro diaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi
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Nov 23, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 20, 2023

Excellent customer service! Timely and very helpful. It is the people at this dealership that make me loyal to VW! More

by colleen.koss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Volkswagen of South Charlotte responded

Hi Colleen, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 17, 2023

Matt was amazing! He helped me figure out what model I was interested in after arriving being clueless to what I wanted. He was patient and kind, had good answers to a More

by ALYSSACURRIER
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 17, 2023

Chris Hand. Was.very knowledgeable in helping us pick out our new car. Chris also was very patient and very friendly throughout the sale. More

by downardc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Volkswagen of South Charlotte responded

Hello, it really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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