Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,172 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
Contact Dealership
View Awards

9900 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 2,172 reviews

February 22, 2024

I always appreciate a very transparent transaction with this dealership. They are open minded to ensuring that clients are getting a great while making sense for them from a business standpoint More

by C0ntras901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 22, 2024

Easy to deal with. No pressure sales tactics. Handled a lot of the work online and over the phone. More

by jonathan.w.harvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Feb 25, 2024 -

Volkswagen of South Charlotte responded

Hi Jonathan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 17, 2024

Excellent buying experience with Moe Borno and the staff at VW South Charlotte. Moe was super helpful with car selection, test drive, explanation of features, and sale. Everything was super smooth and very More

by Shawn Soul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Volkswagen of South Charlotte responded

Hi Shawn, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 16, 2024

Matt was very knowledgeable, very helpful and great to work with as was Alex in finance . More

by rlact
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Feb 19, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 15, 2024

Our salesman, Victor was very personable and helpful. He explained everything we needed to know and was very patient. Very smooth transaction. Thanks Vic! More

by cmm7773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Feb 17, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 14, 2024

Speedy and efficient sale. Thank you for your help in making this easy for us! This is the second car we have brought from you within about a year and we appreciate your team! More

by StephB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Feingolf
Report | Print
Feb 15, 2024 -

Volkswagen of South Charlotte responded

Hi, we are so happy to read such a great review about Volkswagen of South Charlotte! We hope you have a great day!

February 13, 2024

The salesman, Moe, was cordial and helpful. He explained everything I needed to know. It was a low stress experience. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Volkswagen of South Charlotte responded

Hi Dan, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

Matt has been incredibly patient and kind. He gave me confidence in the vehicle that I purchased today. This has been the smoothest transaction I have ever done and I have been a customer for More

by Marieholder805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We hope you have a great day!

February 12, 2024

Friendly. Knowledgeable. No pressure. Cognizant of my time. This is my 4th VW in the last 12 years. Probably not my last! More

by HADDEN160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Feb 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 12, 2024

I came from Greenville, SC and Chris had everything ready to go. I was in and out of there in about an hour. Seamless transaction. Very highly recommended. More

by gtreid
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

1
...
23
24
25
...
218