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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,147 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,147 reviews

February 01, 2024

I was helped by Moe and he truly made my experience so easy with buying a new vehicle. It was fast, easy, and natural. This place is top notch and I highly recommend VW of South Charlotte. More

by tatumotrue3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Thanks for the recommendation, and have an amazing day!

February 01, 2024

Great experience working with Moe and team. Very helpful and knowledgeable throughout the process. Highly recommend… More

by ctrue1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 31, 2024

Excellent dealership! High end product out on the lot. Staff was extremely friendly and helpful. More

by dansweeney7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Giles
Feb 02, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your positive comments about Volkswagen of South Charlotte! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2024

Sales was very responsive and available Looking for seeing to working in future Thank you john More

by johncarboneny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Volkswagen of South Charlotte responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out to us if there's anything more we can do!

January 29, 2024

It was a pleasure doing business with Matt and all his associates. Would highly recommend this dealership to friends and family. More

by myobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 25, 2024

We were looking for a new car for our growing family. Moe was extremely helpful and knowledgeable. The whole process was a breeze! More

by christinarcarbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Volkswagen of South Charlotte responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 25, 2024

Had a great expiernce trading my cat in for a newer model of the Taos and got the price I wanted More

by Aislinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 23, 2024

They had great customer service and they made buying a new car a breeze! Would highly recommend! More

by rebekah.stoner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 18, 2024

We had a great experience working with Moe at south Charlotte VW. He was kind, friendly, patient and knowledgeable. Moe helped us to get into the car we wanted at a fantastic price. The process was str More

by Marli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Volkswagen of South Charlotte responded

Hi Marli, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 15, 2024

Great experience, met my financial requirements and the salesman was great to work with experience exceeded my expectations. More

by jcurtis14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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