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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,172 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,172 reviews

February 26, 2024

Matt help me through getting my first car. He was very nice and fast. 10/10 recommend More

by symonehunt04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 26, 2024

Mo was fantastic, very professional and took care of everything for us so it was very much hassle-free with our trade-in. He also watched our little kids as they ran around the place while we finalized More

by christophcaskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2024

We went to buy a car with our two small kids with us and it was easier than I expected with a toddler and a preschooler. The front desk attendant gave them a coloring book and there was a waiting area with More

by h.elizabeth.miller
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2024

...baught a vehicle from a good salesman with a great disposition. I like the vehicle. More

by mtm829
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2024

It was a great experience. Helped me through the entire process and made it extremely easy. Even give me advice for my future. More

by Kristenbowen2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2024

I’ve been a VW customer of this dealership for many, many years. Why? Because they get it right. The fact that I am recognized by not only the service professionals but also the sales professionals (Spiro) m More

by ssteinbronn1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in finance
Feb 26, 2024 -

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 24, 2024

Spiros and David provided my husband and I with the best customer service experience we have ever had at a dealership. From the time got out of our cars until the time we signed paperwork. We also were able More

by dwashington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Feingold
Feb 26, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 24, 2024

I like Spiros Dedis customer service and professionalism. Spiros was very transparent and informative with the information he was giving, as well as providing feedback and details on the veh More

by Aawash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fengold
Feb 26, 2024 -

Volkswagen of South Charlotte responded

Hi Aawash, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 24, 2024

Victor was awesome! He helped us find exactly what we were looking for and in the price range that we were looking for. We also made it in and out of the dealership in r More

by MBHAM704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Victor here at Volkswagen of South Charlotte! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 23, 2024

Very nice place with great inventory, the staff was very helpful and pleasant to work with, especially Moe and Alex. More

by ktstewart94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Feb 27, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

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