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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,147 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,147 reviews

February 14, 2024

Speedy and efficient sale. Thank you for your help in making this easy for us! This is the second car we have brought from you within about a year and we appreciate your team! More

by StephB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Feingolf
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Feb 15, 2024 -

Volkswagen of South Charlotte responded

Hi, we are so happy to read such a great review about Volkswagen of South Charlotte! We hope you have a great day!

February 13, 2024

The salesman, Moe, was cordial and helpful. He explained everything I needed to know. It was a low stress experience. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Volkswagen of South Charlotte responded

Hi Dan, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

Matt has been incredibly patient and kind. He gave me confidence in the vehicle that I purchased today. This has been the smoothest transaction I have ever done and I have been a customer for More

by Marieholder805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We hope you have a great day!

February 12, 2024

Friendly. Knowledgeable. No pressure. Cognizant of my time. This is my 4th VW in the last 12 years. Probably not my last! More

by HADDEN160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 12, 2024

I came from Greenville, SC and Chris had everything ready to go. I was in and out of there in about an hour. Seamless transaction. Very highly recommended. More

by gtreid
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 12, 2024

This will mark our 5th VW. We love the brand and have had nothing but good experiences with VW of South Charlotte. More

by tlkillough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

February 11, 2024

Victor was great! He helped make our car buying experience easy and was a pleasure to work with! More

by lauraeblaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Volkswagen of South Charlotte responded

Hi Lauraeblaha, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 11, 2024

Chris and Matt were easy to work with to find our new certified pre owned Atlas. Their familiarity with the cars features makes a huge differance. More

by jamilandkayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 10, 2024

Gene was very nice to us. He helped me and my wife with all the information, requirements, and steps we needed to go through to get our car. Awesome service! More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Volkswagen of South Charlotte responded

Hi Max, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2024

I would highly recommend connecting with Moe Borno at VW of South Charlotte if you are looking to purchase or lease a car. 5-Stars More

by 10016mlm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your great feedback! Our team here at Volkswagen of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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