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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,172 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,172 reviews

March 02, 2024

Mo always takes good care of me. I've bought a number of vehicles and always been satisfied More

by andrewdsparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Mar 04, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your great feedback! Our team here at Volkswagen of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 01, 2024

I have done business with Volkswagon of Charlotte for over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His cust More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Volkswagen of South Charlotte responded

Hi Tracy, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 01, 2024

Kwasi Asante-Ansong is the most genuine and caring person you could hope to meet. In a trade where customers are trained to be skeptics Kwasi is a refreshing change. More

by jrtj512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 28, 2024

Vic is great! Very knowledgeable, very patient and very respectful. He helped us navigate the process to find the right vehicle and to learn everything about the c More

by Rafael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi Rafael, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2024

The service was amazing. Spiro helped make the process as easy as possible and helped me learn my brand new car and all of the features. Spiro was incredibly kind and helpful More

by Adam G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi Adam, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2024

Spiros was amazing! Made the purchase so easy buying our second car from him. Honest and thorough! More

by LGOTRO2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2024

I met Kwasi Asant-Ansong over 10 yr ago when I was looking to lease a VW Beetle. He is my go to person for our vehicles. We no longer live in the Charlotte area, but his help and experiences is well w More

by steph9
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2024

Kwasi provided excellent customer service during my process of purchasing 2 Vehicles from VW South! Even after the purchases he always seemed to know when I am in the store for service and comes to say More

by Johannah.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Johannah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 27, 2024

Kwasi is one of the most genuine car dealers I’ve encountered. He is knowledgeable about Volkswagens and passionate about getting families in the right vehicle at the right price. More

by Courtney Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

February 27, 2024

I have had some awful experiences at dealerships but NOT here. I have been coming for over a decade and 3 cars later I still enjoy coming back. Shoutout to Kwasi who has been with our family for years and i More

by Alex
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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