
Volkswagen of South Charlotte
Charlotte, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent experience. The dealership is clean and very modern. Staff if friendly and not aggressive. They really do go the extra mile for their customers. I purchased a new CC from them and the experie modern. Staff if friendly and not aggressive. They really do go the extra mile for their customers. I purchased a new CC from them and the experience was very positive. My last visit was for service and they treated me like a VIP customer. In fact, if you didn't see the VW logos, you would have thought you were at BMW or Mercedes based on the layout and treatment you get the moment you walk in the door. That being said, no matter what cars I own in the future, I will have them serviced at this dealership because they really give you white glove treatment. It may cost a little more but it's worth it. My time is valuable and I like companies that value their customers and treat them right! More
Fantastic Dealer! I used to own Toyotas for well over 15 yrs...and I've made the switch to VW! They really want your business and go the extra mile to get it. The service is excellent, the kids play area yrs...and I've made the switch to VW! They really want your business and go the extra mile to get it. The service is excellent, the kids play area is clean and you can goto a free movie across the street with the kids while you wait too! Oh yeah, they have some great cars too! More
John was very easy to work with and he made sure that he did all of the work needed but also gave us financial options on how to save on costs. All of the staff seemed helpful which my husband and I apprec did all of the work needed but also gave us financial options on how to save on costs. All of the staff seemed helpful which my husband and I appreciate very much. I will be bringing my car to Volkswagon of South Charlotte any time that I need work done. More
John was professional, courteous and helpful. Damian gave me a ride home while my car was being worked on and picked me up when it was finished. He was very friendly. This was my first visit to VW Sou gave me a ride home while my car was being worked on and picked me up when it was finished. He was very friendly. This was my first visit to VW South. I can only hope my next visit goes as well. More
Amanda is very knowledgeable adviser that really understands customer needs. She worked very fast and got me in a out quickly. I would recommend VW of South Charlotte services to all VW owners. Than understands customer needs. She worked very fast and got me in a out quickly. I would recommend VW of South Charlotte services to all VW owners. Thank you for the great customer services and repairs on my VW R32. More
We visited David on early of July and after second visit on end of August David and I keep discussing about Passat with email. David gave good answer to all my questions. He also show good friendliness to o on end of August David and I keep discussing about Passat with email. David gave good answer to all my questions. He also show good friendliness to our family and it was nice to work with him. Ater sale he still contacted us to ask if everything was fine. More
The salesman, Cal Willden, was not your typical car salesman. I felt comfortable with him from the start and knew that he was looking out for my best interests. He went above and beyond the call of d salesman. I felt comfortable with him from the start and knew that he was looking out for my best interests. He went above and beyond the call of duty to help me find a great car at a great price. The entire staff, at Volkswagen of South Charlotte, is extremely friendly and professional. I would recommend them to anyone! More
I would recommend this dealership to anyone who asked about buying a VW. The experience was painless and at no point in the process did the sales staff (in particular, David Brown) make me feel uncomfort about buying a VW. The experience was painless and at no point in the process did the sales staff (in particular, David Brown) make me feel uncomfortable. They are not pushy and wil listen to your questions and concerns and give you straight, honest feedback. David was extremely pleasant to work with with, as well as knowledgeable about the product. With that being said, the service that comes with buying a VW at this dealership is an added bonus. So if you're even thinking about buying a VW, go to VW of South Charlotte and see David Brown. More
Cal is a straight up guy-he'll do what he can but at the end of the day-no games which is good. Wish they had more VW minivans on the lot, but i liked what they had. He was very professional. Clean dealersh end of the day-no games which is good. Wish they had more VW minivans on the lot, but i liked what they had. He was very professional. Clean dealership. Good, friendly service folks. They also have a computer you can use while waiting on service. More
Many dealers advertise online sales departments but most push or force you to come in to negotiate and do trade evaluations. Matt helped me negotiate my trade and have everything ready when I drove up one e push or force you to come in to negotiate and do trade evaluations. Matt helped me negotiate my trade and have everything ready when I drove up one evening from Raleigh. I was only at the dealer for an hour and half. More