Volkswagen of South Charlotte

needed an oil change and tire pressure light on. Called and scheudled service. Due to conflict with work needed to reschedule 2 days before appointment and they were accomaditing in getting me in at a tim and scheudled service. Due to conflict with work needed to reschedule 2 days before appointment and they were accomaditing in getting me in at a time that was convient for me. Brought my vehicle in and they took me promptly with a smile and friendly service. Gave me an expected wait time and was done signifcantly shorter time than was told. They topped it off by washing and vacuuming my Routan... Not only will I recommend them to everyone I know looking for a Volkswagen; will never bring my car anywhere else for service. Thank you for making my service as easy and pleasurable as my sales experince from you More

Excellent attention to detail. Very impressed with the quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me what was wrong and estimate time to repair. Will go back. More

I had my Vehicle serviced for routine work, oil filter, oil change ect. I found the work compleated in a timely and professional manner. I also had a problem with a part that broke outside my warranty of 3 oil change ect. I found the work compleated in a timely and professional manner. I also had a problem with a part that broke outside my warranty of 3 year 36000 miles. I had a left rear window stop functioning and John had it fixed under a special warranty program for parts just outside the warranty range. This was a 200 dollar service repair compleated for free. No hassel, no paper work, I brought my car in and had it back and on the road an hour and a half latter.I definatly found my service expeariance to be above and beyond my expectations. Great job!! More

I have been researching purchasing a Jetta TDI for some time now but hadn't yet gone to talk to a dealer to drive the car. Cal helped educate me further on the TDI and let me test drive the car. My exper time now but hadn't yet gone to talk to a dealer to drive the car. Cal helped educate me further on the TDI and let me test drive the car. My experience overall was a very positive one and I look forward to working with them in the future. More

I saw the car I wanted on Autotrader, contactacted VW of S.Charlotte - sent them pictures of my trade in & basically the whole deal was worked out remotely. Clovis was excellent when I went to pick up & tes S.Charlotte - sent them pictures of my trade in & basically the whole deal was worked out remotely. Clovis was excellent when I went to pick up & test drive the Car - VW R32- immaculate condition -Barry Robinson on the finance end was most helpful - all in all a superior buying experience! More

Joerg is Fabulous! He truly exuded sincerity and honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership brand new in 2006 and have always taken it there for service. They have gone through several changes in service staff since that time and they finally got it right by hiring the best team - Finally! More

As a former auto sales rep myself AND a committed car fanatic, I am a very harsh critic of car dealers. They very rarely prove to meet my expectations and seldom earn my recommendation to others. VW of S fanatic, I am a very harsh critic of car dealers. They very rarely prove to meet my expectations and seldom earn my recommendation to others. VW of South Charlotte and sales rep Clovis Brussi in particular have proven to be that rare exception. I truly appreciate the positive approach and enthusiasm for the product that Clovis provides. He is a true Car Nut himself, and knows his product line better then any sales rep I have dealt with. He follows-up well and really cares about his customers. This dealership is constantly busy for a reason - it is THE PLACE to buy a Volkswagen in Charlotte, NC!! More

I brought my VW Beetle in early yesterday morning as I had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car right in, the light fixed and I was on my way within 15 minutes! When I got to work in uptown Charlotte, I realized that I left my lunch bag at the dealership, which not only contained my lunch, but my diabetes test kit. I called the dealership just to ask that they put my lunch bag away so that I could stop by after work to pick it up. But they went one better and delivered my lunch box to me at work! I just couldn't believe the excellent customer service and how the service people went above and beyond! I am sold on VW of South Charlotte!! Thank you, C. Congelli More

I contacted several dealerships by email to obtain pricing. VW South Charlotte were very quick to reply taking ~24 hours and immediately gave me the information I needed. Many of the others that repli pricing. VW South Charlotte were very quick to reply taking ~24 hours and immediately gave me the information I needed. Many of the others that replied took significantly longer and never gave me the requested info ('call into our dealership and we can talk about it.....') The price was competitive from the outset and they were able to find me the ideal vehicle. At no time did I feel under pressure and at all times they were professional and courteous. I rated them a '4' for quality of work only because I haven't had my car long enough to have it serviced. I recommend this dealership and specifically Cal Wilden in internet sales to anyone considering buying a VW. More

Great experience. Clovis was very helpful and knew a lot about the van that we purchased. He also continued his service past the sale, by asking if we needed anything. I also had the van serviced for a part about the van that we purchased. He also continued his service past the sale, by asking if we needed anything. I also had the van serviced for a part that was missing when we purchased the vehicle. the service department was great as well. More