Volkswagen of South Charlotte

This entire dealership was the best car buying experience ever. I was never hassled, I was never pressured. I didn't get annoying follow up calls every day. I was given straight forward answers when it ca ever. I was never hassled, I was never pressured. I didn't get annoying follow up calls every day. I was given straight forward answers when it came to financing. Everything was done clearly and understandably. Anything I needed and asked for after buying my car was done quickly. I am a first time VW owner and officially a convert. Thanks to VW of South Charlotte! More

VW South has always been extremely friendly, information and helpful with my pushases. We appreciate the sales professionalism and service department always takes excellent care of us. We hope to continue and helpful with my pushases. We appreciate the sales professionalism and service department always takes excellent care of us. We hope to continue to work with VW South in the future. Thanks a million! Judy Dobies More

The experience was quick and they were able to meet my needs. I love my new Jetta TDI! I think that they were quick to get the pricing and working out the deal. I also like the location for the dealer. Th needs. I love my new Jetta TDI! I think that they were quick to get the pricing and working out the deal. I also like the location for the dealer. They also have a great customer service department for repairs or parts. More

I've been going to Volkswagen South for 10 years now and saw a huge difference in customers service yesterday! You can tell for sure it's being run by new management who care and take the time we deserve to saw a huge difference in customers service yesterday! You can tell for sure it's being run by new management who care and take the time we deserve to make sure we are satisfied. Very refreshing after so many years of frustration prior to this new mangement team. Thank you! More

While visiting Charlotte, I encountered car trouble....a dead battery and possibly electronic problems. Since the event occurred on a Sat. night, I had to remain in Charlotte for an additional night and dead battery and possibly electronic problems. Since the event occurred on a Sat. night, I had to remain in Charlotte for an additional night and have my Eos towed on Monday morning to the dealership. When my car arrived at VW of South Charlotte, I was taken care of and on the road within an hour. They were friendly and very efficient. A stressful situation turned out well. More

Excellent customer service and fast efficient service on your vehicle. The service staff are knowledgeable, fast, communicate with you well on the time and specifics of the work being done to your car. your vehicle. The service staff are knowledgeable, fast, communicate with you well on the time and specifics of the work being done to your car. I will enjoy using this dealer more often. The price is a bit higher than other shops or service station chains, but I enjoy visiting this dealership. More

I went in for an unscheduled visit in response to warning that there was a malfunction in my front left headlight. I called ahead and was given a resonable time estimate of my wait and service time which wer that there was a malfunction in my front left headlight. I called ahead and was given a resonable time estimate of my wait and service time which were both met. After they offered to wash my car and notified me that my tires needed attention. In all this Amanda was very courteous and professional. I walked away knowing my needs were attended to and also the feeling that I was truly valued, not just as a customer but as a person as well. Additionaly, I bought the car from this dealer a little over 6 months and he remembered me (and my boys whom I had 'punished' as we waited working on the deal. Couldn't ask for more. More

I've worked with John in service and Josh Hines (tech) several times in the past and have never been let down. John always keeps me updated on what's being done with the car or if there are any hiccups t several times in the past and have never been let down. John always keeps me updated on what's being done with the car or if there are any hiccups that need to be addressed. The quality of the work done by Josh (who always works on my car) has always been top notch. Very happy with the service received from this dealership and would recommend them to anyone with a VW. More

VW of South Charlotte is great. Everyone there was very friendly, and the main employees I worked with (John Schmidt and Josh Hines) were great guys and fixed the problem with my car. I was also give a fre friendly, and the main employees I worked with (John Schmidt and Josh Hines) were great guys and fixed the problem with my car. I was also give a free car wash with my visit, which was an added unexpected bonus. Great overall experience. More

My mother thought the service was great. She commented on how friendly everyone was. We had taken her car to get the problem diagnosed by another company. They said they found the problem and resolved it on how friendly everyone was. We had taken her car to get the problem diagnosed by another company. They said they found the problem and resolved it. The car battery should no longer be drained of power, but the problem still existed. I'm so glad we finally got the problem resolved. Thank you John More