Volkswagen of South Charlotte

I saw the car I wanted on Autotrader, contactacted VW of S.Charlotte - sent them pictures of my trade in & basically the whole deal was worked out remotely. Clovis was excellent when I went to pick up & tes S.Charlotte - sent them pictures of my trade in & basically the whole deal was worked out remotely. Clovis was excellent when I went to pick up & test drive the Car - VW R32- immaculate condition -Barry Robinson on the finance end was most helpful - all in all a superior buying experience! More

Joerg is Fabulous! He truly exuded sincerity and honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership brand new in 2006 and have always taken it there for service. They have gone through several changes in service staff since that time and they finally got it right by hiring the best team - Finally! More

As a former auto sales rep myself AND a committed car fanatic, I am a very harsh critic of car dealers. They very rarely prove to meet my expectations and seldom earn my recommendation to others. VW of S fanatic, I am a very harsh critic of car dealers. They very rarely prove to meet my expectations and seldom earn my recommendation to others. VW of South Charlotte and sales rep Clovis Brussi in particular have proven to be that rare exception. I truly appreciate the positive approach and enthusiasm for the product that Clovis provides. He is a true Car Nut himself, and knows his product line better then any sales rep I have dealt with. He follows-up well and really cares about his customers. This dealership is constantly busy for a reason - it is THE PLACE to buy a Volkswagen in Charlotte, NC!! More

I brought my VW Beetle in early yesterday morning as I had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car right in, the light fixed and I was on my way within 15 minutes! When I got to work in uptown Charlotte, I realized that I left my lunch bag at the dealership, which not only contained my lunch, but my diabetes test kit. I called the dealership just to ask that they put my lunch bag away so that I could stop by after work to pick it up. But they went one better and delivered my lunch box to me at work! I just couldn't believe the excellent customer service and how the service people went above and beyond! I am sold on VW of South Charlotte!! Thank you, C. Congelli More

I contacted several dealerships by email to obtain pricing. VW South Charlotte were very quick to reply taking ~24 hours and immediately gave me the information I needed. Many of the others that repli pricing. VW South Charlotte were very quick to reply taking ~24 hours and immediately gave me the information I needed. Many of the others that replied took significantly longer and never gave me the requested info ('call into our dealership and we can talk about it.....') The price was competitive from the outset and they were able to find me the ideal vehicle. At no time did I feel under pressure and at all times they were professional and courteous. I rated them a '4' for quality of work only because I haven't had my car long enough to have it serviced. I recommend this dealership and specifically Cal Wilden in internet sales to anyone considering buying a VW. More

Great experience. Clovis was very helpful and knew a lot about the van that we purchased. He also continued his service past the sale, by asking if we needed anything. I also had the van serviced for a part about the van that we purchased. He also continued his service past the sale, by asking if we needed anything. I also had the van serviced for a part that was missing when we purchased the vehicle. the service department was great as well. More

A SMALL DEALERSHIP BUT WORKS VERY HARD TO BE A FIRST RATE VOLKSWAGON DEALER AND IT SHOWS. CONFIDENCE IN THE DEALERSHIP IS VERY IMPORTANT WHICH CAN BE LOST IF ANY PART OF THE VISIT AND COMMUNICATION IS ABNOR VOLKSWAGON DEALER AND IT SHOWS. CONFIDENCE IN THE DEALERSHIP IS VERY IMPORTANT WHICH CAN BE LOST IF ANY PART OF THE VISIT AND COMMUNICATION IS ABNORMAL OR IRRITATING. THE WHOLE DEALERSHIP EXPERIENCE NEEDS TO BE CONSIDERED BY THE MANAGEMENT AND THE OWNERS. VOLKSWAGON OF SOUTH CHARLOTTE HAS, SO FAR, KEPT MY CONFIDENCE SECURE. More

The sales team at VW South Charlotte created a friendly atmosphere for my wife and I when purchasing our Golf TDI. Went over all the features and even allowed us to take it home for a day to see if we real atmosphere for my wife and I when purchasing our Golf TDI. Went over all the features and even allowed us to take it home for a day to see if we really wanted it. Gave us a great deal on our trade and was very accomodating in providing me Tax Credit paperwork for the 2011 TDI's. Great team and love the new TDI, looking forward to years of happy motoring. Would definately recommend paying them in a visit if your in the market for a new VW (or any car). More

Very helpful with helping me get into my new car as soon as possible and got me into a program I didn't even know existed to turn in my previous lease early to save me money in the long run . He was very pr as possible and got me into a program I didn't even know existed to turn in my previous lease early to save me money in the long run . He was very prompt to responding to any emails or phone calls. Excellent customer service and was able to answer any questions I had. This was my first time leasing a car on my own and he made the process very quick and easy for me. My experience at Volkswagen of south charlotte was an excellent one all around and everyone who i worked with made the leasing process as quick and easy as possible so it was an all day event like it seems to normally be. More

Cal, Chris and all the guys at the dealership were very professional and easy to deal with. I had a great experience and I am really enjoying my 2008 EOS.I would definitely recommend them to anyone who wan professional and easy to deal with. I had a great experience and I am really enjoying my 2008 EOS.I would definitely recommend them to anyone who wants to have a wonderful buying experience. They are great! More