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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,169 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,169 reviews

December 09, 2010

Thanks for fixing my car. It runs like new, and it didn't cost an arm and a leg. I thought I might have to buy a new car or pay thousands to repair it. Instead, I have a car that is working better t More

by bjchat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joerg Kuehni
December 08, 2010

I was very pleased with the customer service that I received and would recommend them to anyone that is looking for a dealership that provides quality work and excellent customer service. Amy was very More

by kpostle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
December 06, 2010

Dropped by for state inspection and reported an issue with the steering. They quickly found the issue and advised it was under warranty. Unfortunately I have to have the work done at a different dealer More

by vwethan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
December 05, 2010

Extremely friendly, never felt rushed even though they were very busy. Even on the phone, Joerg took the time to look up the pricing for the repair and give a good quote on the work. It was also nice th More

by elizab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
December 01, 2010

I had a great expereince with South Charlotee VW. I started with Clovis and he did a great job explaining the features of the car, he is very knowledable. The key to his initial presentation is that t More

by toddetimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal and Clovis, Cal Willden
November 30, 2010

Without a doubt the best car buying experience I have ever had. I spent over 4 years in the car business in sales and finance and I kept waiting for the bubble to burst while leasing my new VW. I thought More

by smoorenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clovis Brussi
November 30, 2010

AMANDA WAS VERY PERSONABLE AND HANDLED MY CONCERNS WELL. SHE SHOULD BE COMMENDED ON HER WORK ETHIC. HAD A PROBLEM WITH MY STERIO SPEAKERS NOT RESPONDING AFTER REPLACING MY BATTERY. AMANDA LISTENED TO MY DES More

by nolewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lee
November 29, 2010

needed an oil change and tire pressure light on. Called and scheudled service. Due to conflict with work needed to reschedule 2 days before appointment and they were accomaditing in getting me in at a tim More

by ddicecco0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
November 29, 2010

Excellent attention to detail. Very impressed with the quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me More

by rickludes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joerg Kuehni
November 27, 2010

I had my Vehicle serviced for routine work, oil filter, oil change ect. I found the work compleated in a timely and professional manner. I also had a problem with a part that broke outside my warranty of 3 More

by TonyTouch187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Schmidt
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