Volkswagen of South Charlotte

i had a major accident in June of this year, and after enjoying 5 years WITHOUT an automobile payment, i knew "the good times were over". Also, know that i absolutly DETEST having to even set foot on an enjoying 5 years WITHOUT an automobile payment, i knew "the good times were over". Also, know that i absolutly DETEST having to even set foot on an auto lot. During the 3 weeks it took to settle my total loss, i would see VW's tv ad about leasing the 2010 Jetta. Having a 1971 Super Beetle as my very first car (in 1971) i was well aware of how tough a VW was, and of the high quality found in German engineering. Particularly eyecatching was the pricing and financing details...3 grand down, $200 a month, for 36 months. "I can do this", I thought, and realized that I just might be able to walk onto the lot, say what i want, get it and leave, all without any hassles or delays. My wife, son and and myself went to the dealership on a Sunday afternoon, met with Dave Brown, picked out a sweet silver Jetta, then sat down with Patrick Borders, who actually got us BETTER financing than was being advertised! I think we were there for all of 90 minutes, if that long. "Imagine that...the guy who hates dealers, hates car shopping, really hates waiting for finance answers, bought a car from the ONLY lot he visited. He wasn't forced into leaving a pound of flesh, and he came away feeling good about the whole thing." Mr. Cohen, the Robino family will be customers for life. More

Our salesman, David Brown was very knowledgeable about the models and specific features of the car(s) we were shopping for. Clean-up and delivery was a pleasant experience. We were very informed about pri the models and specific features of the car(s) we were shopping for. Clean-up and delivery was a pleasant experience. We were very informed about prices dealers paid for new cars and we feel we received a good deal. More

The salesman was knowledgable and helpful without being pushy. He pointed out the features, the advantages of buying a certified preowned vehicle,and the resale value. During the buying process, the financ pushy. He pointed out the features, the advantages of buying a certified preowned vehicle,and the resale value. During the buying process, the financial guy made speedy work of the pile of paperwork. More

I stopped into VW of South Charlotte to take a look at a used car. My sales conslutant Eduarado, explained and demostrated all the options on the car I was interested in. This is the fourth VW product we used car. My sales conslutant Eduarado, explained and demostrated all the options on the car I was interested in. This is the fourth VW product we have purchased. I did not feel as if I was talked into a purchase and I was not forced into a car I did not really want(had that feeling at another dealership). My previous VW product had service with this dealership and they wanted my car fixed correctly. This why I decided to come back to the dealership. More

I made an appointment so I wouldn't have to wait. Got there right on time, and my car took 45 minutes before it could get looked at. Took car in for alignment, and window seal issue. Brand new car, alr there right on time, and my car took 45 minutes before it could get looked at. Took car in for alignment, and window seal issue. Brand new car, already had to get serviced....arggg.... John was okay, he could have communicated more. I had to go see him, after waiting 2 hours. I would prefer to have updates provided to me, if I am waiting for a certain amount of time. More

The service at this dealership is outstanding - they even start my car so it warms up while I'm taking care of the bill. Joerg takes the time to provide an education about my car and the services it require start my car so it warms up while I'm taking care of the bill. Joerg takes the time to provide an education about my car and the services it requires. Pricing is also very competitive. I really feel like I can trust these guys. More

The service department has been courteous and easy to deal with during visits for both of our VW vehicles. On a previous visit they even went out of their way to provide my wife with a loaner van to tak deal with during visits for both of our VW vehicles. On a previous visit they even went out of their way to provide my wife with a loaner van to take on an extended scheduled trip with our kids when the repair couldn't be completed in time. More

I was in the market for a very specific Jetta Sportwagen that proved to be quite elusive. In fact, I had already tried the other VW dealership in town and was rather frustrated with their inability to secu that proved to be quite elusive. In fact, I had already tried the other VW dealership in town and was rather frustrated with their inability to secure the car I wanted. I completed an online request for VW of South Charlotte and was amazed and pleased with how quickly and effectively Cal Willden took care of me. It was, again, a very difficult to find car and he went out of his way to track it down for me. The online aspect was especially convenient. The dealership building is brand new and beautiful. The folks there really seem to know what they're doing. I can't recommend Cal or VW of South Charlotte highly enough. More

Joerg has provided outstanding service any time over the past eight years that my car has needed maintenance or repairs. I recently followed him from Carolina VW to VW South. I depend on him to recommend past eight years that my car has needed maintenance or repairs. I recently followed him from Carolina VW to VW South. I depend on him to recommend repairs that are essential only. He is extremely knowledgeable about my car. More

The service department is awesome. They've been able to get me in on my schedule and get me out quickly. With two kids and one on the way, efficiency is key. And they have gotten me a loaner on the one o get me in on my schedule and get me out quickly. With two kids and one on the way, efficiency is key. And they have gotten me a loaner on the one occasion they needed to keep the car longer. Great people. More