Volkswagen of South Charlotte

Joerg honored a discount coupon from another dealer, arranged for a replacement car, and assisted me in every way in getting the service needed for my car. He is extremely accommodating and pleasant. arranged for a replacement car, and assisted me in every way in getting the service needed for my car. He is extremely accommodating and pleasant. I followed him to VW South from another dealership. More

I have no complaints about VW of South Charlotte. I brought my 07 Rabbit in for it's 30k service. They started on time and estimated an hour to complete the routine maintenance. An hour later, my car w brought my 07 Rabbit in for it's 30k service. They started on time and estimated an hour to complete the routine maintenance. An hour later, my car was serviced, washed, and ready to roll. Per request, the service writer performed some additional research to locate an in-dash nav for the vehicle. Although the research didn't yield any promising options, I still appreciated the effort. More

After visiting another Charlotte Volkswagen dealership and leaving disappointed, we contacted Volkswagen of South Charlotte via the internet and received a prompt and courteous reply. Cal Wilden gave us a and leaving disappointed, we contacted Volkswagen of South Charlotte via the internet and received a prompt and courteous reply. Cal Wilden gave us a price quote right away that was better than the price we spent two hours to get at the other dealership. The sales process was very simple and very fast. We were in and out of the dealership in an hour and a half. Barry was great in the business office and everyone we met was very professional but also very personable. We will definately do business with Cal and Volkswagen of South Charlotte again. More

John was very friendly and otgoing in his approach. He took care of everything I requested professionally and made me feel very comfortable about the process. The car repairs were made and they washed the took care of everything I requested professionally and made me feel very comfortable about the process. The car repairs were made and they washed the car as well which was an unexpected treat. Thanks More

Yoerg Kuehni was wonderful to work with. I first called with questions about our RV we were buying. It has a VW engine in it and he was so helpful even without me being a customer. I am happy that they s with questions about our RV we were buying. It has a VW engine in it and he was so helpful even without me being a customer. I am happy that they service my type of RV and I will definitely use them all the time. I was even pleasantly surprised at the bagels and snacks they had in the waiting area as I had not had time for breakfast that morning. Great service and a great place to visit. Yoerg was an important part of making my service a good experience. I would certainly recommend this dealership to anyone that is looking for a VW or has one to service. More

Knowledgable service advisor. Fast turnaround with oil change and tire rotation. Nice waiting to use as an interim office. Enjoyed te apple since I am on adiet and have to avoid bread products, but I wo change and tire rotation. Nice waiting to use as an interim office. Enjoyed te apple since I am on adiet and have to avoid bread products, but I would have enjoyed a bagel with cream cheese. Friendly sale staff available to answer questions also about other VW cars. More

This initial service on my 2011 GTI (after 3500 miles) included the VW Courtesy Check and a state inspection. Everything was handled quickly and professionally. Worth Noting: I forgot to ask them to ad included the VW Courtesy Check and a state inspection. Everything was handled quickly and professionally. Worth Noting: I forgot to ask them to adjust the tire pressures. Since it has been a brutally cold winter, it certainly needed to be checked. But the tech did it without being asked. I checked it myself the next day and was pleased to find that each tire had exactly the right PSI. Though that may seem trivial, when I had my 'other' vehicle (not a VW) serviced recently, I asked the service writer twice about checking tire pressures. He assured me that the tech would definitely checked the pressures. But the next morning, I got a 'Low Tire Pressure' warning on the dash. Clearly, they STILL had not bothered to check the tires. I had to add pressure to the prescribed level myself. It ain't rocket-science, folks - I just appreciate service done right the FIRST time. More

Just recently I brought my car in for major service and John was a very professional and courteous advisor in providing the best service possible for my Volkswagen. He explained the important details throu John was a very professional and courteous advisor in providing the best service possible for my Volkswagen. He explained the important details throughly to my family and it relieved alot of concerns. Now that my car is back with me... it's driving 110% better ever than before!!! I would definitely recommend servicing your car at Volkswagen South. Their service team is exceptional! More

From the very first phone contact, John helped us (newly arrived from Florida) to feel that our concern would be taken care of, and indeed, it was. He helped us understand what was needed and how it was do arrived from Florida) to feel that our concern would be taken care of, and indeed, it was. He helped us understand what was needed and how it was done. Will definitely come back to this dealer and ask for John, any time we are in the area. More

I will never take my cars to anyone buy Josh Hines at VW South. He is an exceptional tech. Wherever he moves, my cars go with him. But overall, VW South is awesome. It's closest to me among the three de South. He is an exceptional tech. Wherever he moves, my cars go with him. But overall, VW South is awesome. It's closest to me among the three dealers in the Charlotte area. And everyone is friendly. More