Volkswagen of South Charlotte

Chris Hand was knowledgeable and professional. He listened, answered all our questions and was super to deal with. Chris was pleasure to work with and we will be using him for our VW needs going f He listened, answered all our questions and was super to deal with. Chris was pleasure to work with and we will be using him for our VW needs going forward. More

Great dealership and sales. They worked with me in making sure I get most fair deal They worked with me in making sure I get most fair deal More

I’ve got to start off and express our gratitude and how great Chris Hand is and how he’s worked with us the past 2 vehicles we’ve got. Chris has always went the extra mile and helped us! The purchase proc great Chris Hand is and how he’s worked with us the past 2 vehicles we’ve got. Chris has always went the extra mile and helped us! The purchase process was easy, Chris knew exactly what we were looking for and gave us plenty of options to look at before we landed on our Atlas Cross Sport SEL! More

I was very sad to replace my 2016 Honda pilot and wanted something with similar size, starting this and safety. I was pleasantly surprised to find this vehicle at Volkswagen of Charlotte. Immediately when C something with similar size, starting this and safety. I was pleasantly surprised to find this vehicle at Volkswagen of Charlotte. Immediately when Chris Hand reach out to me, I knew this would be a great experience. Very helpful, honest answers, and did not try to oversell me on something I didn’t mean. I am truly satisfied with my Volkswagen Tiguan SE and look forward to having it for years to come. More

I had a great experience buying a used vehicle. Chris Hand was a pleasure to work with. I would recommend him and this dealership. Chris Hand was a pleasure to work with. I would recommend him and this dealership. More

I had a great experience with Volkswagen of South Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV wants and needs. He was attentive, warm and very helpful from the start. I am very pleased with the purchase of my 2023 Atlas and I would definitely recommend this dealership and Matt to anyone in the market for a new Volkswagen. The two hour commute was definitely worth it. A big thank you Matt Hettel and VW of South Charlotte. More

Matt & the VW team were such a pleasure to work with. They made sure we reviewed all options, makes, models, and financing plans to ensure I got the best price, rate and vehicle for what I was looking fo They made sure we reviewed all options, makes, models, and financing plans to ensure I got the best price, rate and vehicle for what I was looking for. I’m very excited about my new purchase and look forward to working with the team in the future! More

The dealership itself was friendly and relaxed. I did not feel pressure to purchase a vehicle. In particular, the experience that I’m rating five stars is the one that I had with my sales represent I did not feel pressure to purchase a vehicle. In particular, the experience that I’m rating five stars is the one that I had with my sales representative, Chris Hand. I had already been to a few dealerships and felt that many of them could not answer my questions, in regards to the product they were trying to sell me. I felt with Chris that he was knowledgeable, and above all, did not pressure me to purchase a vehicle. He was friendly and patiently walked me through how to operate the vehicle that I purchased. I later found out that Chris was a former manager of Volkswagen and it showed. He was thorough, relaxed, and knowledgeable. More

While I had been to this location for servicing, this was the first time I had the opportunity to lease a new vehicle here, and it was an exceptional experience. Chris was the best sales person I’ve ever the first time I had the opportunity to lease a new vehicle here, and it was an exceptional experience. Chris was the best sales person I’ve ever dealt with, and I think this is due to the fact that he used to be the general manager here several years ago. My experience with him was so great because he had a sense of authority and transparency that was refreshing. This made it incredibly easy for me to make decisions, which are usually tougher when you don’t have all the answers and knowledge available — or if you simply don’t have rapport with the salesperson. I posted in a few online channels (local FB groups) just to make sure people knew how good this location was, and specifically to ask for Chris. I'm hoping that somehow draws up some more business for you guys. More

Best dealership. I buy all my vehicles here. Salesman Moe is the best. Very knowledgeable and kind. I buy all my vehicles here. Salesman Moe is the best. Very knowledgeable and kind. More