Volkswagen of South Charlotte

I was taken care of immediately upon arrival and was kept informed the whole time I was there. I was there for a recall issue and my satellite turner needed replacing. I also had an issue with my floor mats informed the whole time I was there. I was there for a recall issue and my satellite turner needed replacing. I also had an issue with my floor mats causing a wreck and needed to get new ones. Thanks for the good experience More

The experience I had was one of the best car buying experiences. I'm not one to buy the same day, I have to have time to think about what a big purchase this will be. There was absolutely no pressure experiences. I'm not one to buy the same day, I have to have time to think about what a big purchase this will be. There was absolutely no pressure from Eduardo or the sales manager. He was extremely knowledgable about all the features of the Jetta. I looked at other cars the same day and nothing else really compared to the features and the price that VW could offer. I was back the next day to put a deposit down and I haven't regretted the decision. Ed has already set my first service appointment. Everyone at the dealership seemed to be very accomadating to me and my family. I really appreciate how they take care of people. Thanks More

In a word, the process was painless. All the "paperwork" was done ahead of time online, so all I had to do was show up at the allotted time and drop off the key for the 10,000 mile service. I r "paperwork" was done ahead of time online, so all I had to do was show up at the allotted time and drop off the key for the 10,000 mile service. I received a call a short while later saying I can pick up the car and we'll see you again in another 10,000 miles. When I went to pick up the car, it was just as smooth, checked in, they gave me the keys and I was on my way. I can honestly say I've never been through such an easy process anywhere else. More

this is my first visit to VW south Charlotte. i had a gearbox problem on my Eos, which Joerg was able to diagnose and carried out repairs under warranty. Gear changing is vastly improved but has develope gearbox problem on my Eos, which Joerg was able to diagnose and carried out repairs under warranty. Gear changing is vastly improved but has developed a strange noise coming from transmission, after speaking with Joerg, decided to monitor over the next few days. More

I have been going to Volkswagon of South Charlotte since I purchased my Passat from them in 2006. The service is always excellent, and I always feel extremely secure in the work that they do, in addition t I purchased my Passat from them in 2006. The service is always excellent, and I always feel extremely secure in the work that they do, in addition to the advice provided on what work needs to be done. John Schmidt took great care of me and my car this last visit and my Passat is running like it is brand new! More

I moved my business from another VW dealer to this dealership because the service man I had come to trust after 11 years and 235,000 miles switched his employment to this dealer. I've always felt Joe dealership because the service man I had come to trust after 11 years and 235,000 miles switched his employment to this dealer. I've always felt Joerg treated me with respect and thoroughly explained the issues my Beetle was experiencing. He has never pushed me to have more work done on my car than I feel comfortable with at the time, yet always makes sure I understand when items need more immediate attention. More

I had some work done at another shop that resulted in some issues for which they could or did not resolve. VW of South Charlotte identified and repaired the issues. The other establishment has now said t some issues for which they could or did not resolve. VW of South Charlotte identified and repaired the issues. The other establishment has now said that VW "made up" or falsified the problems, over charged me / charged for stuff that wasn't necessary and insulted their professional standards. Between the he said / she said, I would like to think that VW was in the right. Regardless, I have paid an additional $521 for work I had already paid $600+ for. More

Having been to several other dealerships in the past this was by far the best experience. Erick was very knowledgeable, very friendly, and very eager to make things happen for my fiance and myself. He went o was by far the best experience. Erick was very knowledgeable, very friendly, and very eager to make things happen for my fiance and myself. He went out of his way to make sure that my fiance and myself were comfortable and went into detail explaining things that we weren't exactly sure of. Kudos to you Erick. I will definitely be back and encourage others as well. More

Everyone at VW of South Charlotte was a pleasure to work with. They made me feel extremely comfortable and they worked hard to find a car and price that I was happy with! I never felt that I was being taken with. They made me feel extremely comfortable and they worked hard to find a car and price that I was happy with! I never felt that I was being taken advantage of or pressured into purchasing a car that day. It was a good as it gets when it comes to the purchase of a new vehicle! THANKS VW of South Charlotte!! More

I will begin by saying that I always went to Carolina VW for service because of the service staff and technicians. When they left and went to Volkswagen of South Charlotte, I decided to move as well. Thes for service because of the service staff and technicians. When they left and went to Volkswagen of South Charlotte, I decided to move as well. These are excellent people that will work hard to ensure that you are satisfied with the service provided. I have dealt with Joerg in the past and he is great. Working with John was great as well. The technician, Josh Hines, does all of the work on my car and I will not let another person work on it. I trust his abilities and his opinion and I would not think twice about trusting John and Joerg as well. Thank you all so much for your hard work and dedication to ensuring high quality service. More