Volkswagen of South Charlotte

Everyone at the dealership, including Boris, my primary contact, was helpful, personable, and perhaps best of all low pressure. Not that he acted like he did not care if I bought a car - rather, he let me contact, was helpful, personable, and perhaps best of all low pressure. Not that he acted like he did not care if I bought a car - rather, he let me take the time I needed, ask the questions I needed to ask, and buy when I was confident I was making the right decision. Other dealerships tried to put me in the hot seat on the first or second visit when I clearly was not ready. The approach taken by the sales team at VW South was a big factor in my choice to buy from them. More

I purchased my car from another dealer. A simple warrantable repair took way too many visits to fix. I had to add coolant & washer fluid within a few days of one of their "thirty point inspections". warrantable repair took way too many visits to fix. I had to add coolant & washer fluid within a few days of one of their "thirty point inspections". I talked to these people & brought my car here. I have returned many times for service and repairs. I will continue to come to this dealership as long as they continue to treat me fairly. I've found them to be helpful with information when requested and they have had some very good coupons/offers to help keep my costs down. More

We stopped into VW of South Charlotte to take a look at the Routon. From the momment we stepped out of our car, everyone we saw had a smile and welcome greeting. Best of all, there wasn't a bit of pressu the Routon. From the momment we stepped out of our car, everyone we saw had a smile and welcome greeting. Best of all, there wasn't a bit of pressure from anyone. David took the time to explain all the differences in the models as well as highlighting key features. When we asked questions that he didnt have at hand, he found the answer as quick as possible. In the 6 weeks, between our first visit and purchase, we felt comfortable with VW and appreciated. More

No sale pressure at all, very friendly, and I felt very open and honest. A great dealership all around, and Chris Hand the sales manager was great too! We had tried other VW dealerships not only in town open and honest. A great dealership all around, and Chris Hand the sales manager was great too! We had tried other VW dealerships not only in town but in other states by phone and by far this was our best experience. More

Eric C. is the man over at VW of South Charlotte. He went out of his to get me price i wanted and the payment i wanted. I told Erice what payment i was comfortable with and he came back with the number righ out of his to get me price i wanted and the payment i wanted. I told Erice what payment i was comfortable with and he came back with the number right on. Clovis did the street sweeping in finding the car before i came to the dealership. I emailed what i was looking for and he hit me up with an email as soon as the car i wanted came in. I was able to buy the car before it even got on the website, it had just came out of detailing. Great job on both sides! I am psyched with my car and i highly recommend hitting up VW South and letting Eric or Clovis hook it up. More

I had just experienced a terrible sales experience with Nissan of South Charlotte and was terrified to be going to another dealership for fear of being mistreated again. Eduardo was an AMAZING sales perso Nissan of South Charlotte and was terrified to be going to another dealership for fear of being mistreated again. Eduardo was an AMAZING sales person and made my experience at VW the best ever!! He answered all my questions immediately and was very personable and knowledgable about the TDI Golf I purchased from him. He always kept his word, followed up with me consistently and I never felt as though he was trying to fool me or force me to buy a car like all the other dealers! I would highly recommend Eduardo and the South Charlotte dealership to anyone! Great job! More

Had to take my car in due to warning lights coming on as I was driving to work. Even though I did not have an appointment, John was very willing to help and have my beetle looked at asap to diagnose the pr I was driving to work. Even though I did not have an appointment, John was very willing to help and have my beetle looked at asap to diagnose the problem. I was promptly called to advise me of the problem, and the car was fixed quickly. Thanks John for allowing me to interrupt your busy morning and for your courteous, efficient service to me. More

Took the car in for an oil change. The process was smooth and the service adviser was friendly. He recommended some additional maintenance items based on the age of the car, but didn't push it when I smooth and the service adviser was friendly. He recommended some additional maintenance items based on the age of the car, but didn't push it when I requested we only do the scheduled service on that day. The waiting area was clean and comfortable. The only negative was the service took longer than expected (1.5 hrs instead of 45 min), but the service adviser was in contact with me, and they washed my car which I was not expecting. More

I was taken care of immediately upon arrival and was kept informed the whole time I was there. I was there for a recall issue and my satellite turner needed replacing. I also had an issue with my floor mats informed the whole time I was there. I was there for a recall issue and my satellite turner needed replacing. I also had an issue with my floor mats causing a wreck and needed to get new ones. Thanks for the good experience More

The experience I had was one of the best car buying experiences. I'm not one to buy the same day, I have to have time to think about what a big purchase this will be. There was absolutely no pressure experiences. I'm not one to buy the same day, I have to have time to think about what a big purchase this will be. There was absolutely no pressure from Eduardo or the sales manager. He was extremely knowledgable about all the features of the Jetta. I looked at other cars the same day and nothing else really compared to the features and the price that VW could offer. I was back the next day to put a deposit down and I haven't regretted the decision. Ed has already set my first service appointment. Everyone at the dealership seemed to be very accomadating to me and my family. I really appreciate how they take care of people. Thanks More