Volkswagen of South Charlotte
Charlotte, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I had a wonderful experience at this dealership. Everyone was so wonderful and helpful with find a car that best fits me. Ive been to several different dealerships and have not had a good experience. This on was so wonderful and helpful with find a car that best fits me. Ive been to several different dealerships and have not had a good experience. This one was GREAT! I love my car. Thanks so much!!! More
Overall, I couldn't be happier with my purchase. From the time I filled out the online trade in estimator to the time I drove off the lot, it was great. Clovis is an exceptional person. He listened t the time I filled out the online trade in estimator to the time I drove off the lot, it was great. Clovis is an exceptional person. He listened to my list of items I wanted and didn't waste my time. I would recommend sending family and friends to Clovis!!! The financing portion of the deal was a breeze. Not a high pressure event at all. These folks value your time and I really appreciated that!! Sincerely, New owner of a 2011 VW CC More
Cal worked very hard to meet all of our requirements. He was very prompt to return calls and answer questions. He made the car buying experience a fun one (as it should be)! I've delta with some dealers who was very prompt to return calls and answer questions. He made the car buying experience a fun one (as it should be)! I've delta with some dealers who could really take some lessons from Cal. I hope he's not planning to retire any time too soon. We'd love to deal with him on our next VW! More
Joerg honored a discount coupon from another dealer, arranged for a replacement car, and assisted me in every way in getting the service needed for my car. He is extremely accommodating and pleasant. arranged for a replacement car, and assisted me in every way in getting the service needed for my car. He is extremely accommodating and pleasant. I followed him to VW South from another dealership. More
I have no complaints about VW of South Charlotte. I brought my 07 Rabbit in for it's 30k service. They started on time and estimated an hour to complete the routine maintenance. An hour later, my car w brought my 07 Rabbit in for it's 30k service. They started on time and estimated an hour to complete the routine maintenance. An hour later, my car was serviced, washed, and ready to roll. Per request, the service writer performed some additional research to locate an in-dash nav for the vehicle. Although the research didn't yield any promising options, I still appreciated the effort. More
After visiting another Charlotte Volkswagen dealership and leaving disappointed, we contacted Volkswagen of South Charlotte via the internet and received a prompt and courteous reply. Cal Wilden gave us a and leaving disappointed, we contacted Volkswagen of South Charlotte via the internet and received a prompt and courteous reply. Cal Wilden gave us a price quote right away that was better than the price we spent two hours to get at the other dealership. The sales process was very simple and very fast. We were in and out of the dealership in an hour and a half. Barry was great in the business office and everyone we met was very professional but also very personable. We will definately do business with Cal and Volkswagen of South Charlotte again. More
John was very friendly and otgoing in his approach. He took care of everything I requested professionally and made me feel very comfortable about the process. The car repairs were made and they washed the took care of everything I requested professionally and made me feel very comfortable about the process. The car repairs were made and they washed the car as well which was an unexpected treat. Thanks More
Yoerg Kuehni was wonderful to work with. I first called with questions about our RV we were buying. It has a VW engine in it and he was so helpful even without me being a customer. I am happy that they s with questions about our RV we were buying. It has a VW engine in it and he was so helpful even without me being a customer. I am happy that they service my type of RV and I will definitely use them all the time. I was even pleasantly surprised at the bagels and snacks they had in the waiting area as I had not had time for breakfast that morning. Great service and a great place to visit. Yoerg was an important part of making my service a good experience. I would certainly recommend this dealership to anyone that is looking for a VW or has one to service. More
Knowledgable service advisor. Fast turnaround with oil change and tire rotation. Nice waiting to use as an interim office. Enjoyed te apple since I am on adiet and have to avoid bread products, but I wo change and tire rotation. Nice waiting to use as an interim office. Enjoyed te apple since I am on adiet and have to avoid bread products, but I would have enjoyed a bagel with cream cheese. Friendly sale staff available to answer questions also about other VW cars. More
This initial service on my 2011 GTI (after 3500 miles) included the VW Courtesy Check and a state inspection. Everything was handled quickly and professionally. Worth Noting: I forgot to ask them to ad included the VW Courtesy Check and a state inspection. Everything was handled quickly and professionally. Worth Noting: I forgot to ask them to adjust the tire pressures. Since it has been a brutally cold winter, it certainly needed to be checked. But the tech did it without being asked. I checked it myself the next day and was pleased to find that each tire had exactly the right PSI. Though that may seem trivial, when I had my 'other' vehicle (not a VW) serviced recently, I asked the service writer twice about checking tire pressures. He assured me that the tech would definitely checked the pressures. But the next morning, I got a 'Low Tire Pressure' warning on the dash. Clearly, they STILL had not bothered to check the tires. I had to add pressure to the prescribed level myself. It ain't rocket-science, folks - I just appreciate service done right the FIRST time. More