Volkswagen of South Charlotte

I used VWSouth for buying VWs and servicing them when I lived in Charlotte (I now live in Raleigh). The Raleigh VW dealership said my maintenance service would take an entire day, which I knew -- after 5 V lived in Charlotte (I now live in Raleigh). The Raleigh VW dealership said my maintenance service would take an entire day, which I knew -- after 5 VWs -- was wrong. Joerg was great to deal with from our first phone conversation, to the day of the appointment. I scheduled a drop-off for first thing in the morning, and Guenther gave me a ride to the train station so I could work in our uptown office. Joerg called me before lunch (what's that about a whole day, Raleigh?!) with an update. He helped me with additional info on tires before I left. No worries, I'll be back. VWSouth is almost worth me moving BACK to Charlotte! More

Joerg was superb. He took command of the situation and was very helpful and professional. The service is and amenities are great. The place is clean and they do whatever they can do to make you comfortabl was very helpful and professional. The service is and amenities are great. The place is clean and they do whatever they can do to make you comfortable and your experience with them a pleasant one. Can't say enough good things about Joerg, VW and VW of South Charlotte. More

Service took the time to research and repair problems that only appeared intermittently. They were also able to repair a part with a factory defect that other dealerships only gave me the run-around abou that only appeared intermittently. They were also able to repair a part with a factory defect that other dealerships only gave me the run-around about. The appointment took a bit longer than expected, but it was worth the wait. Great visit! More

The folks at South Charlotte VW are tops in their field, well versed in ALL VW issues, and the service department is the BEST I've had an experience with. John i the service DEPT. is a true professional well versed in ALL VW issues, and the service department is the BEST I've had an experience with. John i the service DEPT. is a true professional and represents his department and the dealership in an exceptional way. I see no reason to not offer the highest of recommendations to anyone looking for a long term relationship with a dealer in the Charlotte area. They are ALL interested in offering the best experience in sales and service. Highest recommendation I can offer.. Great experience each and every time I've been there. WHY GO ANYWHERE ELSE?!>>>> More

I brought my 2008 VW Beetle in for a recall and to have the passenger side front light fixed for the fourth time. As far as I know the recall fuel line issue was fixed and so far the light is working. Bu the passenger side front light fixed for the fourth time. As far as I know the recall fuel line issue was fixed and so far the light is working. But it's too early to tell on the light as it took a couple of weeks to quit working each time before. Also, I still have to walk to and from the light rail train station when dropping off and picking up my car. Your shuttle to the station doesn't begin until 8:00 AM and then I believe waits until they have several people before taking them to the station. I drop my car off for the day as soon as you open at 7:30 AM and that still makes me late for work (start time of 8:00 AM). Otherwise, all of your service people are very nice. Thank you. More

Service is always good. John Schmidt was great and if I were you, I would give him a raise. I was totally satisfied with my service. Being a senior, sometimes there are those who want to take advantage o were you, I would give him a raise. I was totally satisfied with my service. Being a senior, sometimes there are those who want to take advantage of a problem. Knowing nothing about the running of a car, it is nice to have someone you can trust. I hope that it is possible to deal with John in the future. Thanks so much. More

I love new cars but hate the whole "car buying experience". My transaction with this purchase could not have been more pleasant. Clovis really listened to my needs and he and Jeff Miller literally experience". My transaction with this purchase could not have been more pleasant. Clovis really listened to my needs and he and Jeff Miller literally went the extra mile(s) to find the vehicle I wanted. My previous car was also from this dealership and I know I can count on them for great service for my vehicle. Thanks Clovis and Jeff for finding my new car! More

They seemed to genuinely appreciate my business and treated me as such. They were right on time with my service and didn't charge me for a repairing a tire leak that a GoodYear service center wanted me treated me as such. They were right on time with my service and didn't charge me for a repairing a tire leak that a GoodYear service center wanted me to replace my tire over. I also like that they cleaned my car before returning. More

It was time to get my first synthetic oil change for my new vehicle, which I purchased in September 2010. With this being my first vehicle and me being a female, I was able to trust the technicians and ser new vehicle, which I purchased in September 2010. With this being my first vehicle and me being a female, I was able to trust the technicians and service representatives wholeheartedly at Volkswagen of South Charlotte. I highly recommend them! John worked with me via email to come and pick up my vehicle from my work location, service it, and bring it back safely. Not only did they provide a wonderful service, they also washed my car, which it desperately needed! John made sure that if I had any questions or concerns, he would be more than willing to answer them for me. Overall, I love my Volkswagen and I love the service I receieved from Volkswagen and South Charlotte! More

Edurardo was very professional and helpful to us when looking at another auto to purchase. Edurardo was informative and educational about the car. Always informing us of the pros and cons of the car as w looking at another auto to purchase. Edurardo was informative and educational about the car. Always informing us of the pros and cons of the car as well the features and operation of the car. At no time was he pushy or aggressive in his sales attempt. His people skills were excellent always thinking of the customer's desires first. We well for sure use him for the next purchase of a Volkswagen. Edurardo is a positive asset to Volkswagen of South Charlotte. More