Volkswagen of South Charlotte

John Schmidt was a delight to work with. He was friendly and extremely helpful as well as diplomatic to someone who had neglected to service their car properly -- me! He did a very good job stressing the ne and extremely helpful as well as diplomatic to someone who had neglected to service their car properly -- me! He did a very good job stressing the need for the repairs and the safety reasons for them. I will consider him a strong "team member" to help me do a better job of caring for my car in the future. VW South is lucky to have him! Joan Brennan More

All staff is exceptional, friendly and consumer oriented. They did not with hold information from me about my vehicles condition including the fact the the paint on the front of the car is not original, does They did not with hold information from me about my vehicles condition including the fact the the paint on the front of the car is not original, does not match and is not the proper thickness for Volkswagen paint. I am assuming when I purchased the vehicle 7 months ago that I have purchased a wrecked vehicle with no knowledge of it at the time of sale but the service department said they would look into it and get back to me. Thanks, Jennifer Horan More

Every member of the Volkswagen of South Charlotte team is very polite. They continue to WOW me every time I take either one my Volkswagens in for service. The dealership is always clean with a comfortable wa very polite. They continue to WOW me every time I take either one my Volkswagens in for service. The dealership is always clean with a comfortable waiting area. If I choose not the wait, the shuttle service is there for my convenience. Thank you for being the BEST. More

I was in yesterday for routine service. Lauren really worked with me to find a good time for me to bring my car in. She was always very responsive. When I arrived at the dealership, John Schmidt was very worked with me to find a good time for me to bring my car in. She was always very responsive. When I arrived at the dealership, John Schmidt was very friendly. He knew I was going to wait for my car on my lunch break and promised he would have it back soon. I was in and out in less than an hour. Very friendly, very fast. Will def go back. More

Jorerg went out of his way to see if he could solve the problem I was having with my Jetta. He even took the car home to drive it for a couple of days. He could not find anything wrong, so he did not char problem I was having with my Jetta. He even took the car home to drive it for a couple of days. He could not find anything wrong, so he did not charge me. He was very friendly and considerate, and I would highly recommend him! More

John Hatten made this buying experience the best car buying experience for me. I have always purchased GM vehicles in the past, but decided I wanted to drive something different. John is so passionate buying experience for me. I have always purchased GM vehicles in the past, but decided I wanted to drive something different. John is so passionate about his role. He does not push, he lets the car sell itself. I would recommend VW of South Charlotte to anyone. And I will buy all future vehicles from John. More

Great experience and great people to work with, i truly recomend this dealership. my wife and i were very impressed with the quality that vw had to offer. We were first time buyers and feel very satisfied recomend this dealership. my wife and i were very impressed with the quality that vw had to offer. We were first time buyers and feel very satisfied with the deal we got. Thank you Robert and vw employees for your work. More

I can't say enough about my recent experiences with Volkswagon of South Charlotte.I had my rear brakes serviced yesterday and as with all my past experiences it very pleasant. John Schmidt was my direc Volkswagon of South Charlotte.I had my rear brakes serviced yesterday and as with all my past experiences it very pleasant. John Schmidt was my direct contact, he is always friendly, knowledgable & professional. I highly recommend John Schmidt and Volkswagon of South Charlotte. More

Robert was extremely helpful and made buying my first car a very pleasant experience! Robert was extremely knowledgable about VW cars and I would highly recommend him to every one of my friends and family me a very pleasant experience! Robert was extremely knowledgable about VW cars and I would highly recommend him to every one of my friends and family members interested in VW's. He was very friendly and was able to meet my needs 100% . Robert went above and beyond any expectations I had for a cars salesman and found the exact jetta I was looking for at a very fair price. I would buy another car from VW of south charlotte again for sure! More

My car needed warranty work to be done. The dealership was very accommodating to my schedule and was able to get me in and out very quickly and all work was done very professionally. From the time I walke was very accommodating to my schedule and was able to get me in and out very quickly and all work was done very professionally. From the time I walked in the door I was made to feel like a lifelong customer when this was only my second visit to the dealership. More