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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,147 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,147 reviews

February 28, 2024

Spiros was amazing! Made the purchase so easy buying our second car from him. Honest and thorough! More

by LGOTRO2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2024

I met Kwasi Asant-Ansong over 10 yr ago when I was looking to lease a VW Beetle. He is my go to person for our vehicles. We no longer live in the Charlotte area, but his help and experiences is well w More

by steph9
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2024

Kwasi provided excellent customer service during my process of purchasing 2 Vehicles from VW South! Even after the purchases he always seemed to know when I am in the store for service and comes to say More

by Johannah.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Johannah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 27, 2024

Kwasi is one of the most genuine car dealers I’ve encountered. He is knowledgeable about Volkswagens and passionate about getting families in the right vehicle at the right price. More

by Courtney Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

February 27, 2024

I have had some awful experiences at dealerships but NOT here. I have been coming for over a decade and 3 cars later I still enjoy coming back. Shoutout to Kwasi who has been with our family for years and i More

by Alex
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Volkswagen of South Charlotte responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 26, 2024

It was a great experience. Helped me through the entire process and made it extremely easy. Even give me advice for my future. More

by Kristenbowen2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2024

Matt help me through getting my first car. He was very nice and fast. 10/10 recommend More

by symonehunt04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 26, 2024

Mo was fantastic, very professional and took care of everything for us so it was very much hassle-free with our trade-in. He also watched our little kids as they ran around the place while we finalized More

by christophcaskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2024

We went to buy a car with our two small kids with us and it was easier than I expected with a toddler and a preschooler. The front desk attendant gave them a coloring book and there was a waiting area with More

by h.elizabeth.miller
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2024

...baught a vehicle from a good salesman with a great disposition. I like the vehicle. More

by mtm829
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Volkswagen of South Charlotte responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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