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Volkswagen of South Charlotte
Charlotte, NC
2,144 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,144 reviews
November 11, 2024
Mr Christopher Hand gave exceptional customer service and would highly recommend to all our friends and family!!! Thank you so much Mr Chris and staff!! Everyone was great!!! would highly recommend to all our friends and family!!! Thank you so much Mr Chris and staff!! Everyone was great!!! More
by landatire
October 30, 2024
Always love working with Kwazi and VW South Charlotte. Have been buying cars here for over 15 years. Have been buying cars here for over 15 years. More
by ncnansmom
October 29, 2024
Kwasi was great to work with. He was helpful, able to quickly answer any questions and made the process fast and easy while being respectful and without pressure. Kwasi went above He was helpful, able to quickly answer any questions and made the process fast and easy while being respectful and without pressure. Kwasi went above and beyond to help get everything in place for me! He was excellent from start to finish and kept me well informed on each step. I know if I have any questions or need anything moving forward, he’s just a phone call away! It was a pleasure to work with him and I would highly recommend him at Volkswagen South Charlotte. More
by Ciaradivita
Employees Worked With
October 28, 2024
Chris Hands was amazing to work with! Super helpful communicating between both me and my parents. Super helpful communicating between both me and my parents. More
by baileyhmaurer
October 25, 2024
Very good service on certified car. My 5th VW! Spiros professional and a pleasure. He came in on his day off to make sure repairs were coordinated. Looking forward to first service wi My 5th VW! Spiros professional and a pleasure. He came in on his day off to make sure repairs were coordinated. Looking forward to first service with AL. Check out was quick with finance. No hard pressure on extended warranty- that is good. Nice showroom with break area. Thanks. More
by PWASMERARCHITECT
Employees Worked With
October 23, 2024
They truly make you feel like family! 10 years and 4 cars later, they are still my go to! 10 years and 4 cars later, they are still my go to! More
by amy.norton24
October 22, 2024
Matt Hettel was a true gentleman. Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buyin Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buying experience. More
by tonygaray13
Employees Worked With
October 15, 2024
Helped me get out of a negative equity car! Made sure to meet my needs! Great expirence Made sure to meet my needs! Great expirence More
by 21.lea.pritchar
Employees Worked With
October 12, 2024
Gene made my visit to the dealership very comfortable. Gene was a great salesman. I would recommend others. Gene was a great salesman. I would recommend others. More
by Sam
Employees Worked With
