Volkswagen of South Charlotte

I had a great experience with Volkswagen of South Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV wants and needs. He was attentive, warm and very helpful from the start. I am very pleased with the purchase of my 2023 Atlas and I would definitely recommend this dealership and Matt to anyone in the market for a new Volkswagen. The two hour commute was definitely worth it. A big thank you Matt Hettel and VW of South Charlotte. More

Matt & the VW team were such a pleasure to work with. They made sure we reviewed all options, makes, models, and financing plans to ensure I got the best price, rate and vehicle for what I was looking fo They made sure we reviewed all options, makes, models, and financing plans to ensure I got the best price, rate and vehicle for what I was looking for. I’m very excited about my new purchase and look forward to working with the team in the future! More

The dealership itself was friendly and relaxed. I did not feel pressure to purchase a vehicle. In particular, the experience that I’m rating five stars is the one that I had with my sales represent I did not feel pressure to purchase a vehicle. In particular, the experience that I’m rating five stars is the one that I had with my sales representative, Chris Hand. I had already been to a few dealerships and felt that many of them could not answer my questions, in regards to the product they were trying to sell me. I felt with Chris that he was knowledgeable, and above all, did not pressure me to purchase a vehicle. He was friendly and patiently walked me through how to operate the vehicle that I purchased. I later found out that Chris was a former manager of Volkswagen and it showed. He was thorough, relaxed, and knowledgeable. More

While I had been to this location for servicing, this was the first time I had the opportunity to lease a new vehicle here, and it was an exceptional experience. Chris was the best sales person I’ve ever the first time I had the opportunity to lease a new vehicle here, and it was an exceptional experience. Chris was the best sales person I’ve ever dealt with, and I think this is due to the fact that he used to be the general manager here several years ago. My experience with him was so great because he had a sense of authority and transparency that was refreshing. This made it incredibly easy for me to make decisions, which are usually tougher when you don’t have all the answers and knowledge available — or if you simply don’t have rapport with the salesperson. I posted in a few online channels (local FB groups) just to make sure people knew how good this location was, and specifically to ask for Chris. I'm hoping that somehow draws up some more business for you guys. More

Mo always takes good care of me. I've bought a number of vehicles and always been satisfied I've bought a number of vehicles and always been satisfied More

Best dealership. I buy all my vehicles here. Salesman Moe is the best. Very knowledgeable and kind. I buy all my vehicles here. Salesman Moe is the best. Very knowledgeable and kind. More

I have done business with Volkswagon of Charlotte for over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His cust over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His customer service is off the hook. I love, Kwasi. If you want to make a great purchase, he’s the man to see! You won’t go wrong with Kwasi. More

Kwasi Asante-Ansong is the most genuine and caring person you could hope to meet. In a trade where customers are trained to be skeptics Kwasi is a refreshing change. you could hope to meet. In a trade where customers are trained to be skeptics Kwasi is a refreshing change. More

Vic is great! Very knowledgeable, very patient and very respectful. He helped us navigate the process to find the right vehicle and to learn everything about the c Very knowledgeable, very patient and very respectful. He helped us navigate the process to find the right vehicle and to learn everything about the car we chose, highly recommend him if you're looking for a new car More

The service was amazing. Spiro helped make the process as easy as possible and helped me learn my brand new car and all of the features. Spiro was incredibly kind and helpful Spiro helped make the process as easy as possible and helped me learn my brand new car and all of the features. Spiro was incredibly kind and helpful. More