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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,172 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,172 reviews

April 01, 2024

We had one of the most positive experiences with Chris Hand @ this dealership. I can actually say we enjoyed the experience vs dreaded it. Came in thinking we wanted a specific vehicle but left with one w More

by RYAN.M.HAMEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 03, 2024 -

Volkswagen of South Charlotte responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Moe has sold me two cars now and is a great person to work with. He makes you feel like a friend and is always willing to help. Highly recommend working with Moe! More

by Carly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 30, 2024

We had the most wonderful experience working with Moe. He was more than helpful and made this process so easy and stress free! Alex was amazing to work with as well! I highly recommend working with Moe an More

by chelsealwilliams20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 03, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 30, 2024

Everything is great. Excellent specialists who helped you choose a car and apply for a loan. Very good service. Smiling and positive people. More

by Elena Turchina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Volkswagen of South Charlotte responded

Hi Elena, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 30, 2024

Had a great experience, Moe got me the deal I was looking for and was friendly and transparent through the process. My new car rocks! More

by Bob1323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Volkswagen of South Charlotte responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Volkswagen of South Charlotte, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

March 29, 2024

We had a pleasant experience with this dealership. Our salesman was Victor. He made the process stress-free and was very knowledgeable. This is our first VW purchase and we are very satisfied. More

by nsellersrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Volkswagen of South Charlotte responded

Hello, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 29, 2024

Yall did amazing working with us and what we were looking for in a car! Thank you for everything More

by MARIONHENNINGS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Volkswagen of South Charlotte responded

Hello, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 27, 2024

Matt was very helpful throughout the entire process, he followed up with me an kept me up to date with the financing, and was excellent in finalizing the deal. Very clean dealership, car was in immaculate More

by ashboe21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Mar 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Thanks for the recommendation, and have an amazing day!

March 27, 2024

Chris made sure my car purchasing experience went as smoothly & and easy as possibly. He went out of his way to reserve a car for my test drive after my initial choice was purchased, and his knowledge r More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 26, 2024

Victor was wonderful to work with, he made the process extremely easy.. He took his time and sat in the car with us reviewing every feature/function. I would absolutely love to work with Victor again and More

by achiarello2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you have any further questions, please give us a call. We're always happy to help!

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