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Volkswagen of South Charlotte
Charlotte, NC
2,172 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,172 reviews
April 08, 2024
From our first conversation on the phone till he handed us the keys, our whole experience purchasing a car through Gene was amazing, super smooth and easy. us the keys, our whole experience purchasing a car through Gene was amazing, super smooth and easy. More
by Jkrob
Employees Worked With
April 08, 2024
Terrific experience. The entire staff was knowledgeable, friendly and helpful. I would recommend anyone I know looking for a car to visit this location. The entire staff was knowledgeable, friendly and helpful. I would recommend anyone I know looking for a car to visit this location. More
by Nscancarella
April 07, 2024
By far the best experience when purchasing a vehicle! Quick and easy. He when it came time to do the paperwork, Chris was phenomenal. We were in and out! Thoroughly impress with their customer service. I Quick and easy. He when it came time to do the paperwork, Chris was phenomenal. We were in and out! Thoroughly impress with their customer service. I love my suv!! More
by cassandradewese
April 07, 2024
The experience was easy and quick. I knew what I wanted and Chris made it happen. They had a great selection of cars. I knew what I wanted and Chris made it happen. They had a great selection of cars. More
by susanstern96
April 05, 2024
Everyone at the dealership was very friendly, pleasant and helpful. It made my purchase process easier than expected. and helpful. It made my purchase process easier than expected. More
by JDS
Employees Worked With
Other Employees :
Alex Terrell
April 02, 2024
Quickest and most efficient car buying process I’ve experienced to date. Thanks, Gene and VW South Charlotte! experienced to date. Thanks, Gene and VW South Charlotte! More
by Erin.rose.vandergrift
April 02, 2024
Chris was super helpful from the moment that I contacted the dealership. As a lifelong VW owner, I immediately knew that my daughter would be in great hands and safe - with a VW product. The process from st the dealership. As a lifelong VW owner, I immediately knew that my daughter would be in great hands and safe - with a VW product. The process from start to finish was seamless, most done virtually as I live in Texas and my daughter was in Charlotte. Chris went above and beyond - I’d definitely buy another car from him and recommend him to anyone wanting a VW. More
by Steve Hedrick
April 02, 2024
I was able to negotiate via text and they worked with me. They made it such an easy process. Everyone we dealt with was kind and honest. I wish we could have gotten 2 vehicles. I will be back when I am ready They made it such an easy process. Everyone we dealt with was kind and honest. I wish we could have gotten 2 vehicles. I will be back when I am ready. Thank you pulling off the best surprise ever! My husband is beyond happy with his R-line Tiguan!!! A huge thank you to Chris Hand, Alex, and Alden! More
by Ttnj1183
April 01, 2024
Being a female senior buying or trading my car could have been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there was a pleasure. Chris Hand took the time to explain all. Help me with advice on titling, how my finances would work for me best . He was always aware of my budget . Chris Hand was truly caring that I felt like I was being helped by a kind son with his mother. Thank you for showing excellent customer service . My husband and I have been in the “VW family of cars” for many of our 50 years together. More
by freiler641
April 01, 2024
Third car we have bought at Volkswagen South Boulevard and have had great customer service each and every time! Highly recommend! Ask for Gene! and have had great customer service each and every time! Highly recommend! Ask for Gene! More
by nicolemm420
Employees Worked With
