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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,172 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,172 reviews

May 01, 2024

Chris was amazing person and gave me all the information I need quick and fast also answered all my questions More

by rudychavez810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 01, 2024

Always good to work with Spiros. This is now the second vehicle leased for the company. More

by Benjamin Walter
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 30, 2024

We came just to look at the cars and do a test drive, and in the end we left with a new car. And we are very happy with this! Max advised us! before our arrival, he had already prepared everything, both the More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
May 02, 2024 -

Volkswagen of South Charlotte responded

Hello Diana, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 30, 2024

Max has provided us with an excellent service, he cared a lot about our time and got straight to the point to the car that we were willing to purchase. I totally recommend Max to everyone who needs a perfect More

by Kateryna Zdor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
May 03, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 30, 2024

Gene has always been a sales person you can trust. He seeks to help you find what you want and ensure you feel confident in your purchase. He spends extra time to answer questions and guarantee you ge More

by Mfran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 29, 2024

Gene was a dream! His amazing optimistic personality was a pleasure to work with. Thank you!!! He even helped deliver my car home:) He went above and beyond and I will More

by jessica.klekamp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Volkswagen of South Charlotte responded

Hi Jessica, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2024

I’d give 1000 ⭐️ stars if possible! Truly, outstanding customer service & kindness from Vic! It was the seamless process and thoughtful as he listened to our family’s needs! Vic is salt More

by aringuthe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 30, 2024 -

Volkswagen of South Charlotte responded

Hi Aringuthe, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 28, 2024

Chris Hand is just simply, amazing! From beginning to end, his professionalism, character and caring spirit resonated throughout the entire process., making me feel at ease. If you want More

by melissa.borum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 28, 2024

It's a pleasure to meet Kwasi. We traded in our old car for a new one. During our car buying process, Kwasi was helpful and answered all of our questions. A great job was done by h More

by dharav7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 27, 2024

Thanks for helping me get into my 3rd VW. Mo does a great job! Thanks! More

by Cassellcathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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