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Volkswagen of South Charlotte
Charlotte, NC
2,146 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,146 reviews
April 12, 2024
Matt was such a great salesman - super helpful and patient! The dealership was all around great, very friendly and approachable service! patient! The dealership was all around great, very friendly and approachable service! More
by cameron.hendrickson33
April 09, 2024
Kwasi was phenomenal and assisted us beautiful. He took all of our concerns into consideration! He took all of our concerns into consideration! More
by Tnbaez
April 09, 2024
The experience of buying my new car was excellent from start to finish. Mo took excellent care of me. He is very knowledgeable, answered all of my questions and allowed me to take my time to explore the start to finish. Mo took excellent care of me. He is very knowledgeable, answered all of my questions and allowed me to take my time to explore the car features. Alex is knowledgeable as well, he completed his portion of the deal efficiently and was very helpful. If you want to get on his good side take him baked goods!! More
by Beehappy2296
April 09, 2024
Kwasi Asante-Ansong Is one of the Most Knowledgeable people I know at Volkswagens It's mind Blowing how well he knows the product. people I know at Volkswagens It's mind Blowing how well he knows the product. More
by Kaya.jacksonsmith
Employees Worked With
April 08, 2024
From our first conversation on the phone till he handed us the keys, our whole experience purchasing a car through Gene was amazing, super smooth and easy. us the keys, our whole experience purchasing a car through Gene was amazing, super smooth and easy. More
by Jkrob
Employees Worked With
April 08, 2024
Terrific experience. The entire staff was knowledgeable, friendly and helpful. I would recommend anyone I know looking for a car to visit this location. The entire staff was knowledgeable, friendly and helpful. I would recommend anyone I know looking for a car to visit this location. More
by Nscancarella
April 07, 2024
By far the best experience when purchasing a vehicle! Quick and easy. He when it came time to do the paperwork, Chris was phenomenal. We were in and out! Thoroughly impress with their customer service. I Quick and easy. He when it came time to do the paperwork, Chris was phenomenal. We were in and out! Thoroughly impress with their customer service. I love my suv!! More
by cassandradewese
April 07, 2024
The experience was easy and quick. I knew what I wanted and Chris made it happen. They had a great selection of cars. I knew what I wanted and Chris made it happen. They had a great selection of cars. More
by susanstern96
April 05, 2024
Everyone at the dealership was very friendly, pleasant and helpful. It made my purchase process easier than expected. and helpful. It made my purchase process easier than expected. More
by JDS
April 02, 2024
Quickest and most efficient car buying process I’ve experienced to date. Thanks, Gene and VW South Charlotte! experienced to date. Thanks, Gene and VW South Charlotte! More
by Erin.rose.vandergrift
