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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,146 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,146 reviews

April 20, 2024

Victor was so helpful and if I could give him more stars I would! He was very informative and made me feel very confident with my purchase decision. More

by morganhartis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 20, 2024

Moe found the best car and price for me. They are very efficient and provide great service. This is our 2nd vehicle from this dealership. More

by jennifershuemaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We hope you have a great day!

April 18, 2024

Chris Hand and the entire team were a pleasure to work with! Communication and interaction was great. The best dealership to work with in Charlotte. Very professional, highly recommended. More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Volkswagen of South Charlotte responded

Hello Renee, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 17, 2024

My experience from start to finish was perfect. Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to More

by Carrie H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Volkswagen of South Charlotte responded

Hi Carrie, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 15, 2024

Matt was great. We were able to handle most of the work remotely. Delivery of the vehicle was under 90 minutes. More

by kyle.blumenstock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Volkswagen of South Charlotte responded

Hello, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 15, 2024

Gene was knowledgeable and great to work with. I respect his transparency, which is not common with others in the industry. He listened to my needs and never pressured me into any situation. Becau More

by dwyer.adam0416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 15, 2024

fast and efficient! chris was awesome and very attentive. this is our 2nd great experience here. More

by kaylin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Volkswagen of South Charlotte responded

Hi Kaylin, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

We are previous customers of south charlotte. Volkswagen are always treated wonderfully by the staff. We came in late on Friday night. We did not feel rushed at all. We were able to close the dea More

by lindahome4you
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 13, 2024

Moe and Alex were great and made the car buying process seamless. We love our new atlas! More

by Jadapatterozzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Volkswagen of South Charlotte responded

Hello, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

April 13, 2024

Amazing service. Matt is a pleasure to work with and very efficient! Highly recommend VW of South Charlotte. More

by OLIVIASORRELLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hettel
Apr 16, 2024 -

Volkswagen of South Charlotte responded

Hello, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Take care!

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