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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,146 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,146 reviews

April 28, 2024

I’d give 1000 ⭐️ stars if possible! Truly, outstanding customer service & kindness from Vic! It was the seamless process and thoughtful as he listened to our family’s needs! Vic is salt More

by aringuthe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volkswagen of South Charlotte responded

Hi Aringuthe, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 28, 2024

Chris Hand is just simply, amazing! From beginning to end, his professionalism, character and caring spirit resonated throughout the entire process., making me feel at ease. If you want More

by melissa.borum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 28, 2024

It's a pleasure to meet Kwasi. We traded in our old car for a new one. During our car buying process, Kwasi was helpful and answered all of our questions. A great job was done by h More

by dharav7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 27, 2024

Vic made our car buying process easy! He allowed us to shop at our own pace and helped answer all our questions! Vic is the real deal! Knowledgeable and patient! He is the BEST!! Go see More

by PB3921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 27, 2024

Great selection, wonderful sales people, accommodating finance team, and great cars! Vic and Alex were absolutely fabulous. More

by andrew.guthe
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 27, 2024

Thanks for helping me get into my 3rd VW. Mo does a great job! Thanks! More

by Cassellcathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2024

Kwasi Asante-Ansong was our sales person at VW south Charlotte. He was super helpful and patient. We were test driving SUVs for a month and had difficulty making a decision. He patiently walked us throu More

by Faizeh Hatami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Volkswagen of South Charlotte responded

Hi Faizeh, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 25, 2024

Everyone here was very friendly and easy to work with. Mo was friendly and eager to work with us. He explained everything for us which we appreciated. More

by kate.ward522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 23, 2024

Amazing experience. Straightforward. Easy from start to finish. I left with exactly what I wanted and could afford. They didn’t hassle me. Chris Hand made the experienc More

by christinakyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Volkswagen of South Charlotte responded

Hi Christinakyes, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 23, 2024

The service was very good and everyone was very helpful the facility was clean and the coffee bar was great More

by Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Volkswagen of South Charlotte responded

Hi Smith, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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