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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,146 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,146 reviews

May 08, 2024

Our sales rep, Spiro, is professional, personable, and cares about his clients - I have had 5 cars from this dealership and find the service department extremely easy and quick to get help from as well - More

by kmoorebama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 03, 2024

Gene was great, he helped with options and met my requirements when I mentioned them. More

by anthonyceballos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2024

my last time at dealership was not a happy person. I feel like the problem was overlook and not know what they were doing on sine 2023 of certain thing I ask to be checked out More

by MS. D .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 991-7401 to share more details about your visit so we can make things right. Service Manager John Schmidt (704) 991-7401

May 01, 2024

Spiros gives amazing customer service! He made my car buying experience stress free and was a joy to work with. He literally went above and beyond to help me get the right car after a ho More

by steppright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volkswagen of South Charlotte responded

Hi Steppright, thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

May 01, 2024

Chris was amazing person and gave me all the information I need quick and fast also answered all my questions More

by rudychavez810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 01, 2024

Always good to work with Spiros. This is now the second vehicle leased for the company. More

by Benjamin Walter
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 30, 2024

We came just to look at the cars and do a test drive, and in the end we left with a new car. And we are very happy with this! Max advised us! before our arrival, he had already prepared everything, both the More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Volkswagen of South Charlotte responded

Hello Diana, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 30, 2024

Max has provided us with an excellent service, he cared a lot about our time and got straight to the point to the car that we were willing to purchase. I totally recommend Max to everyone who needs a perfect More

by Kateryna Zdor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 30, 2024

Gene has always been a sales person you can trust. He seeks to help you find what you want and ensure you feel confident in your purchase. He spends extra time to answer questions and guarantee you ge More

by Mfran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 29, 2024

Gene was a dream! His amazing optimistic personality was a pleasure to work with. Thank you!!! He even helped deliver my car home:) He went above and beyond and I will More

by jessica.klekamp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Volkswagen of South Charlotte responded

Hi Jessica, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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