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Volkswagen of South Charlotte
Charlotte, NC
2,145 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,145 reviews
November 22, 2024
I'm proud to say this is my fifth vehicle leased from this incredible dealership, and they continue to exceed my expectations every single time. Spiros, my Sales Consultant, has been instrumental in maki this incredible dealership, and they continue to exceed my expectations every single time. Spiros, my Sales Consultant, has been instrumental in making each leasing experience smooth, professional, and genuinely enjoyable. His expertise, attention to detail, and personable approach make the entire process stress-free and even fun. What sets this dealership apart is their consistent commitment to customer satisfaction. From the moment I walk through the door to the final paperwork, everything is handled with precision and care. Spiros always takes the time to understand my specific needs, listens carefully, and helps me find the perfect vehicle that matches my lifestyle and budget. The fact that I've returned five times speaks volumes about the trust and reliability they've built with me. Their transparent pricing, straightforward communication, and exceptional customer service keep me coming back. I wouldn't consider leasing a vehicle anywhere else! More
by Caleb
Employees Worked With
November 20, 2024
Easy communication by email. Quick on site purchase experience. No complaints. Would buy from Chris again. Quick on site purchase experience. No complaints. Would buy from Chris again. More
by hbouknight
Employees Worked With
November 18, 2024
Bought my first car from there, was the easiest process ever. very professional and welcoming, very flexible. i would recommend anyone looking for a reliable and very maintained car , to go there! and a bi ever. very professional and welcoming, very flexible. i would recommend anyone looking for a reliable and very maintained car , to go there! and a big recommendation to Christopher Hand for taking such good care of me, cutting to the chase, and making the deal happen! More
by Alexis Drinnen
Employees Worked With
November 18, 2024
Chris was really easy to work with and they got me through the process quickly. I would definitely work with Chris the next time I am in the market for a Volkswagen. through the process quickly. I would definitely work with Chris the next time I am in the market for a Volkswagen. More
by quinnwitte
Employees Worked With
November 18, 2024
Chris Hand was professional, knowledgeable, and helpful every step of the way from hello to here are your new keys! every step of the way from hello to here are your new keys! More
by Stan
Employees Worked With
November 14, 2024
Gene was absolutely amazing. Can’t say enough about the level of detail and commitment to finding us a new car. We ultimately went with something else but his service couldn’t be Can’t say enough about the level of detail and commitment to finding us a new car. We ultimately went with something else but his service couldn’t be denied gratitude. We will certainly be back More
by Tyler Davis
November 14, 2024
Gene Patel was incredibly helpful every step of the way, making the whole process smooth and stress-free. From finding the perfect car to finalizing the details, he truly went above and beyond to ensure I w making the whole process smooth and stress-free. From finding the perfect car to finalizing the details, he truly went above and beyond to ensure I was completely satisfied. More
by fahadsubz
