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Volkswagen of South Charlotte
Charlotte, NC
2,128 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,128 reviews
October 23, 2024
They truly make you feel like family! 10 years and 4 cars later, they are still my go to! 10 years and 4 cars later, they are still my go to! More
by amy.norton24
October 22, 2024
Matt Hettel was a true gentleman. Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buyin Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buying experience. More
by tonygaray13
Employees Worked With
October 15, 2024
Helped me get out of a negative equity car! Made sure to meet my needs! Great expirence Made sure to meet my needs! Great expirence More
by 21.lea.pritchar
Employees Worked With
October 12, 2024
Gene made my visit to the dealership very comfortable. Gene was a great salesman. I would recommend others. Gene was a great salesman. I would recommend others. More
by Sam
Employees Worked With
October 10, 2024
Gene was a great salesman. It was a great experience overall. I would definitely recommend to others! It was a great experience overall. I would definitely recommend to others! More
by stephanienicoler
Employees Worked With
October 10, 2024
Everyone was very helpful, Spiros especially. He answered all of our questions, was extremely professional and made the process very smooth. They have a good selection of vehicles and fair prices He answered all of our questions, was extremely professional and made the process very smooth. They have a good selection of vehicles and fair prices. Would definitely recommend! More
by megangrogan94
Employees Worked With
October 10, 2024
Returning buyer. Always a good experience. Would highly recommend. ___ ___ ___ ___ ___ ___ Always a good experience. Would highly recommend. ___ ___ ___ ___ ___ ___ More
by BT
October 07, 2024
Walked in just to help my sister look at a car, walked out with a car of my own without planning or expecting it. Spiro D. was very helpful and attentive all the time and helped us through in no time! out with a car of my own without planning or expecting it. Spiro D. was very helpful and attentive all the time and helped us through in no time! More
by JREALPP
Employees Worked With
October 07, 2024
This dealership was very welcoming and easy to work with. They made buying my new car an easy process and easy to work with. They made buying my new car an easy process and easy to work with. More
by Nick Gagis
Employees Worked With
September 24, 2024
My car-buying experience with SCVW and Matt Hettel was great! My expectations were neutral initially, but I was most impressed with his consistency when it came to providing the RIGHT and best information great! My expectations were neutral initially, but I was most impressed with his consistency when it came to providing the RIGHT and best information on certain car models. Every week we were able to communicate as he made himself available for all my questions and concerns. After smoothing out the logistics we closed within my set schedule and I am so grateful to have had Matt to help me in this process. He goes the extra mile and that makes a big difference in this process. More
by mwinternational30
