Volkswagen of Salem - Service Center

The staff is always friendly, courteous, and explains repair issues clearly. Waiting room is clean, but could use more heat. repair issues clearly. Waiting room is clean, but could use more heat. More

Always tskes care of our issues or problems. Our cars are always maintained well and we are notified when service is needed . Our cars are always maintained well and we are notified when service is needed . More

I have take. My car there to be serviced for many years and I am always happy with the results. My car there to be serviced for many years and I am always happy with the results. More

Our experience was smooth and fun thanks to all who help us And a special thanks to Tyler us And a special thanks to Tyler More

Even though I purchased the used TAOS from the Armstrong VW Dealer in Gladstone OR. He and David Quarles were very welcoming. The selling dealership over filled the oil by one quart. Salem dealership fixed VW Dealer in Gladstone OR. He and David Quarles were very welcoming. The selling dealership over filled the oil by one quart. Salem dealership fixed the situation. Also fixed a warranty issue with the window controller that should have been discovered by the selling VW dealership. Very positive experience with the Volkswagen of Salem. Thank You More

Excellent service. Very down to earth folks who are relatable and professional. Very responsive and glad we could work out a deal. Very down to earth folks who are relatable and professional. Very responsive and glad we could work out a deal. More

All good except for pushy sales writer Pushed into service contract when i said no but he kept on . service contract when i said no but he kept on . More

Always organized, helpful, and courteous. Dave has been my go-to guy from the beginning. He tells me what I need to have done--and what I don't. In his absence, Devin was very careful to expl Dave has been my go-to guy from the beginning. He tells me what I need to have done--and what I don't. In his absence, Devin was very careful to explain a problem and what may be the reason if it wasn't resolved. In the end, a Diagnostic revealed all and a replacement part has been ordered. It's not even the running of the Service Department that is important. It is the courtesy of the staff that gives a Volkswagon owner a good experience. More

Everything went very well. Easiest time I've ever had buying a car. Very helpful. My only complaint is that I sent an email the next day with information that was requested, an Easiest time I've ever had buying a car. Very helpful. My only complaint is that I sent an email the next day with information that was requested, and asked a question, and that email went unanswered. More

It was great. Salesman was very knowledgeable and showed us everything we wanted to see Salesman was very knowledgeable and showed us everything we wanted to see More