Volkswagen of Salem

Efficient and Considerate Anthony Rose helped me and I left that day with my brand new car! His honesty was truly what sold me on this dealership. He knew what I needed and h Anthony Rose helped me and I left that day with my brand new car! His honesty was truly what sold me on this dealership. He knew what I needed and he was not going to sell me something I did not need and he steered me into a direction that was much more appropriate for my life. Wonderful experience! Thank you Anthony and Volkswagen of Salem. More

Fast, Fair and Straightforward! When I wanted to purchase a Golf R in the hard-to-find Lapiz Blue, dealers in Portland were asking for 5000, 6000, or even $10,000 over MSRP. I had j When I wanted to purchase a Golf R in the hard-to-find Lapiz Blue, dealers in Portland were asking for 5000, 6000, or even $10,000 over MSRP. I had just about given up when I decided to call VW of Salem after seeing they had an incoming car that matched my specs. Over the phone and email, I worked with Joseph Homkow to negotiate a final price with no mark-up. Delivery for the car was expected about 2 weeks out, but it arrived 5 days ahead of schedule. Joseph and the finance guy stayed late for me to drive down from Portland after work, and delivered my new "baby". It is truly a wonderful car, from a wonderful dealership. More

Very quick and professional Jesse was a pleasure to work with! The whole team stayed late to ensure we got out the door as quickly as possible. Thank you Jesse was a pleasure to work with! The whole team stayed late to ensure we got out the door as quickly as possible. Thank you More

DSG fluid/filter change DSG and brake fluid service was done promptly and correctly. No loaner vehicle was available, but the customer waiting area was quite spacious and co DSG and brake fluid service was done promptly and correctly. No loaner vehicle was available, but the customer waiting area was quite spacious and comfortable. I would recommend them for any VW service. More

joyful and exciting Because there ara people who speaks Spanish and we felt very confident. The agent who help us all the time was very friendly and professional. Because there ara people who speaks Spanish and we felt very confident. The agent who help us all the time was very friendly and professional. More

Service of Passat Greg Bell at LIthia was great to work with. Highly recommend servicing your VW at Lithia in Salem. Greg not only got my Passat in to service right a Greg Bell at LIthia was great to work with. Highly recommend servicing your VW at Lithia in Salem. Greg not only got my Passat in to service right away, but helped me get snow tires with rims at a discount. Lithia put on my tires for free. More

Smooth purchasing process Throughout the whole process they were inquisitive to make sure I had all of my questions and concerns answered. Once I decided to make the purchase t Throughout the whole process they were inquisitive to make sure I had all of my questions and concerns answered. Once I decided to make the purchase they presented all of the available upgrades and options but didn't do a hard-press if I said no thanks. It was a pleasant experience overall. More

This is how purchasing a new vehicle should be. I could not be more thrilled with my experience at Volkswagen of Salem. I work in Portland and live in the valley and so I had spent the morning looki I could not be more thrilled with my experience at Volkswagen of Salem. I work in Portland and live in the valley and so I had spent the morning looking at VW's in Portland and left the dealership there more than upset from the way the handled the entire experience. As I drove home I decided to stop at VW of Salem to see what they had in stock. I was very happy to see that the car I was looking for was on hand. In a brief meeting, lasting no more than 10 minutes, I explained to Curtis Goodwin, my experience in Portland earlier in the day, the deal and financing I was looking to make. Curtis assured me that the Team at VW of Salem not only wants to make a deal that makes financial sense but also balances the human element of business. I went home and within 15 minutes of arriving home, Curtis called to inform me that not only could they make the deal they would beat it on both the net price and the financing. Curtis continued to update me via text as he and the team worked on even bettering the initial deal that he appraised me of. The very next morning, I met Curtis and after test driving the vehicle I was quickly on my way home, thrilled not only with my new car but at the level of professionalism and respect that the entire staff at Volkswagen of Salem displayed. Curtis and the Team went above and beyond and they have my current and any future VW business. More

Great experience and service Went there on my birthday to look for a car to commute to my soccer games from the Oregon Coast to the valley and went home with a really awesome car, Went there on my birthday to look for a car to commute to my soccer games from the Oregon Coast to the valley and went home with a really awesome car, very reasonable and supportive I do recommend this agency i love it. More

had the radiator replaced since I did not have a loaner car they worked really hard and had the radiator replaced in one day extra to finish it off, and having to say 25 words since I did not have a loaner car they worked really hard and had the radiator replaced in one day extra to finish it off, and having to say 25 words is a bit much More