Volkswagen of Salem

"Outstanding customer service!!" Brandi and Jason are "Customer Service All-Stars". From the minute we walked through the door, we were surrounded with courteous, efficient and profe Brandi and Jason are "Customer Service All-Stars". From the minute we walked through the door, we were surrounded with courteous, efficient and professional service. The whole process of purchasing a vehicle was easy and stress-free. More

Happy !! Brandi Was amazing !! Sometimes My Husband an I can be hard to deal with . We went in with a price to spend and a monthly payment we could handle . Sh Brandi Was amazing !! Sometimes My Husband an I can be hard to deal with . We went in with a price to spend and a monthly payment we could handle . She showed us what we could afford an handle !! We are very happy with our New Used VW Tiguan !! Thank you !! More

Service The work was done professionally and the customer service was excellent. I would recommend Volkswagen of Salem to friends and family needing these ser The work was done professionally and the customer service was excellent. I would recommend Volkswagen of Salem to friends and family needing these services any day. More

Love this dealership! This place is the best to work with! Every time I come in to get my VW serivce they always have the best attitude no matter the time of day it is... I am never told to get things serviced Every time I come in to get my VW serivce they always have the best attitude no matter the time of day it is... I am never told to get things serviced on my car I do not actually need. They are honest about everything and very up front. I will be purchasing my next vehicle with them and NOT Dick Hannah VW in Vancouver! Thank you VW of Salem you guys rock!!!! More

Fasdt and Great service Great place to get your car serviced, fast and on time, Nice environment for your wait or they will take you any place you need to go. overall the onl Great place to get your car serviced, fast and on time, Nice environment for your wait or they will take you any place you need to go. overall the only place we will take our Bug. More

Fantastic service Excellent service. On our trip from Canada, the engine light went on and Salem was the nearest dealer .Jason and his team diagnosed the problem, resea Excellent service. On our trip from Canada, the engine light went on and Salem was the nearest dealer .Jason and his team diagnosed the problem, researched the warranty, and fixed everything in about 3 hours. They even shuttled us to a restaurant and back so we could have lunch. Everything was covered under warranty, and the crew even checked the tire pressure and fluids. Thanks so much for the excellent service. More

Tire nearly came off We bought a truck from lithia VW. The sales Dept was great, however, we had them put some runs and tires on it and a short while later we heard a clun We bought a truck from lithia VW. The sales Dept was great, however, we had them put some runs and tires on it and a short while later we heard a clunking noise from the rear tire. Well upon taking of the hub cap one of the lug nuts fell out. Another was nearly off. Of course we had to tighten them all on each tire. Need to get some stronger guys back there in service! More

Such a better way to buy I loved my experience at VW. They made me feel important and took their time to answer my questions and concerns. From the moment I sent a request in I loved my experience at VW. They made me feel important and took their time to answer my questions and concerns. From the moment I sent a request in on the car I got an immediate response and I had questions even in the evening and he called me so I knew what to look for in my future car. Curtis Goodwin did an amazing job and I recommend everyone to see him when they want the easier most stress free buying experience. He made our purchase enjoyable. More

Excellent value and service. It's always a pleasure to work with Greg at Salem Volkswagen and the rest of the friendly staff. I get a ride to work and back on the shuttle and my It's always a pleasure to work with Greg at Salem Volkswagen and the rest of the friendly staff. I get a ride to work and back on the shuttle and my car is clean and serviced when I return. All of my questions are answered and if additional service is needed all options are discussed and estimates are provided so I can decide how to proceed. I have been a customer for many years now and don't even think of going anywhere else for service of my 2007 EOS. Thank you Volkswagen of Salem! More

Great Experience Zach provided excellent customer service. He provided detail information about the car and the process. Jesse provided a thorough explanation about th Zach provided excellent customer service. He provided detail information about the car and the process. Jesse provided a thorough explanation about the loan process and what we should expect More