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Volkswagen of Salem
Salem, OR
720 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
September 21, 2020
The on-line process and immediate contact from the dealership gave me a lot of confidence, and set me at ease about moving forward with the purchase. My Sales rep Dane went far and above my previous dealership gave me a lot of confidence, and set me at ease about moving forward with the purchase. My Sales rep Dane went far and above my previous car buying experiences to make the vehicle everything I expected it to be. I would go back to them again for my next new car. Thank You Dane and Andrew! Brian Ball Process Engineer SIERRA PACIFIC WINDOWS A Division of Sierra Pacific Industries SierraPacificWindows.com More
by BBall
Employees Worked With
Andrew Rider, Dane Caccamise
August 24, 2020
I called Madiba Thompson about a specific car, we talked about, did a test drive, showed it to the Mrs. ---GAME OVER--- Madiba is a pro and an asset to Lithia VW/Salem. Not to mention probably the most p about, did a test drive, showed it to the Mrs. ---GAME OVER--- Madiba is a pro and an asset to Lithia VW/Salem. Not to mention probably the most painless F&I experience EVER with another pro like Alex Alvarado. Thanks guys! More
by DBagent007
Employees Worked With
Madiba Thompson, Alex Alvarado
August 20, 2020
Tony was GREAT!! He was so patient and friendly. I definitely attribute some of his excellent knowledge about the vehicle and cars in general to my decision to buy the vehicle. I’ve already referred c definitely attribute some of his excellent knowledge about the vehicle and cars in general to my decision to buy the vehicle. I’ve already referred coworkers to Volkswagen of Salem and told them to ask for Tony. More
by Hayley Bault
Employees Worked With
Anthony Caccamise
July 03, 2020
Very friendly staff, made the whole ordeal very pleasant The salesman was energetic without being pushy or annoying, He was a great help in every step and made me feel comfortable throughout the process. The salesman was energetic without being pushy or annoying, He was a great help in every step and made me feel comfortable throughout the process. More
by redbrick
Employees Worked With
I think his name was Toney??? After the first intro we just talked and joked and I really don't remember.
May 07, 2020
Recall on 2019 Atlas very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed tim very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed time when I have gone in there. More
by ritch
Employees Worked With
April 29, 2020
Easy process, mutual interest in getting deal done, no run around or hidden fees in price. Emailed a few questions before going down. They answered quickly and emailed sticker from specific car I wanted run around or hidden fees in price. Emailed a few questions before going down. They answered quickly and emailed sticker from specific car I wanted. Covid deals just made the opportunity right. I already sent another person there and they bought a car too. More
by Jmhinkle
Employees Worked With
I don't remember his name, but Chris Winkler set me up with him.
January 26, 2020
Ask the salesman about two different cars drove an hour and a half to get there and he said both were sold I’m finding that hard to believe definitely felt like I was lied to. Especially because I have tex and a half to get there and he said both were sold I’m finding that hard to believe definitely felt like I was lied to. Especially because I have text messages of him saying he would hold onto the keys for me. Extremely dissatisfied More
by jmather26
Employees Worked With
September 30, 2019
knowledgeable and friendly Really happy with Monte Riddle the service we were given answered all our questions about the car we purchased in a timely fashion we really recomme Really happy with Monte Riddle the service we were given answered all our questions about the car we purchased in a timely fashion we really recommend this dealership More
by arteon
Employees Worked With
Monte Riddle
May 19, 2019
Not a great service I drove 3 hours today to test drive a car - that btw I had asked to see 2 days ago but was "too dirty to be tested" - and when I arrived I was told th I drove 3 hours today to test drive a car - that btw I had asked to see 2 days ago but was "too dirty to be tested" - and when I arrived I was told that the car had been sold this morning. They had my number and were happy to text me to see if I was interested but not to prevent me from going all the way there. I would not recommend. More
by A customer
Employees Worked With
David Gonzalez
March 17, 2019
Fast, easy, great selection Found a few trucks we pre-qualified for through Capital One. Monte helped us and showed us all around. Found the one we wanted but decided to sleep Found a few trucks we pre-qualified for through Capital One. Monte helped us and showed us all around. Found the one we wanted but decided to sleep on it. Went back the next day and Monte was ready to help us out! All the paperwork and stuff took less than an hour. I was worried because my credit is not great but they were able to meet all our needs. I honestly didn't think car buying could be this easy. More
by Tawny
Employees Worked With
Monte Riddle
