Volkswagen of Salem

Low pressure dealership with informative staff and easy purchase process. Super helpful. Erika and Omar were easy to work with, answered every question and were very responsive with communication. Financin purchase process. Super helpful. Erika and Omar were easy to work with, answered every question and were very responsive with communication. Financing saved us money as well! More

I felt at ease the moment I stepped in the door. The salesman, Sam was very easy to talk to and got the answers I needed. There was no high pressure from him or the financial department. I will r The salesman, Sam was very easy to talk to and got the answers I needed. There was no high pressure from him or the financial department. I will recommend this dealership to my friends. Worth the drive for sure! More

Don't even bother making an appt they'll still take 6+ hrs to look at your vehicle. A complete joke!!! hrs to look at your vehicle. A complete joke!!! More

The team was very polite and not pushy, they were very knowledgeable and fast. great car buying experience. knowledgeable and fast. great car buying experience. More

Alex was an amazing, no pressure, friendly and helpful salesperson, and the purchase process was smooth and very fast. They really went the extra mile for me and my family. salesperson, and the purchase process was smooth and very fast. They really went the extra mile for me and my family. More

Friendly, Professional not Pushy or “typical Salesman experience”. Ben was awesome made a stressful situation much more manageable then I was expecting. experience”. Ben was awesome made a stressful situation much more manageable then I was expecting. More

Sales and finance were friendly, willing to negotiate, and offered a much better APR than I was originally pre-approved for. It took less than 3 hours total, which after buying several vehicles, is much f and offered a much better APR than I was originally pre-approved for. It took less than 3 hours total, which after buying several vehicles, is much faster than anywhere else. This is my 3rd vehicle that I have bought from VW of Salem, and I'll definitely be a repeat customer again. More

As a Washington resident the process of getting a Washington registration and license is not quick. It took 15 days for my paperwork to get to Washington DOL. While I feel 10 should be sufficient, it Washington registration and license is not quick. It took 15 days for my paperwork to get to Washington DOL. While I feel 10 should be sufficient, it was what it was. The real problem was that the odometer reading paperwork had not been Notarized before being sent which is a requirement of the DOL in Washington. The title clerk at this dealership failed to do her job correctly and there is NO doubt in my mind that I am far from the first Washington resident to purchase a vehicle at this dealership so when she tells me via email that "we don't normally send Notarized copies of the odometer reading" I have to seriously question her job capability. More

We bought a used 2006 Lexus RX 330. The very next day we had to return it because it overheated and the radiator was not working. VW of Salem, and Greg the Service Manager, repaired i The very next day we had to return it because it overheated and the radiator was not working. VW of Salem, and Greg the Service Manager, repaired it quickly and without cost to us. They truly went above and beyond when they also fixed a rear view mirror that I didn't even know was broken. They replaced it and had it painted to color match! I cannot recommend VW of Salem enough. Thank you! More

Amazingly painless fast process, straight to the point financing solo test drives and some of the best people you would want deal with financing solo test drives and some of the best people you would want deal with More