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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
732 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 732 reviews

December 15, 2023

Outstanding experience and very prompt service on my VW Passat ! They even washed my car ! David and Greg were very helpful on my maintenance questions . Highly recommend! More

by MWENZEL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Volkswagen of Salem responded

Thank you for sharing your experience with us. We truly appreciate your business and kind feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 15, 2023

Great customer service, and helpful. Greg and Josh go the extra mile for their customers. I’ve never had a bad experience here. More

by Bnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh. 5 stars.
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Dec 17, 2023 -

Volkswagen of Salem responded

We are very happy to hear that Greg and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 14, 2023

Great customer service. Upon arrival I was helped right away. My service was very fast More

by MARSHA.QUARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quarles
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Dec 15, 2023 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out, Marsha. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 13, 2023

Greg has always gone above and beyond with communication and getting my service needs taken care of. Thanks for being a solid person I can trust! More

by JENNHILL
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 13, 2023 -

Volkswagen of Salem responded

Thank you, Jenn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 13, 2023

The whole process was easy. Tanner was responsive to our questions and quickly resolved all of our questions. Great experience. More

by RANDY61
Recommend Dealer
Yes
Employees Worked With
Tanner Case
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Dec 13, 2023 -

Volkswagen of Salem responded

It's fantastic to hear that Tanner provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 13, 2023

Great dealership. Only reason I didn't give a 5 was it would have been nice to get a fully charged ID-4 back More

by JEANLARAMIE
Recommend Dealer
Yes
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Dec 13, 2023 -

Volkswagen of Salem responded

Thanks, Jean, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 13, 2023

Easy to deal with from vehicle selection to financing The coffee could be marginally better More

by JOHNOFCROW
Recommend Dealer
Yes
Employees Worked With
Tanner
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Dec 13, 2023 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 13, 2023

Good service Very satisfied Good customer service Nice work Good job Very good job Good service More

by Leehan1
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Toreson
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Dec 13, 2023 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 12, 2023

Warm, friendly people. We enjoyed everyone we met. Great to work with, even with not so great credit. More

by JEANNE.MCCLURE
Recommend Dealer
Yes
Employees Worked With
Chase Morgan
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Dec 12, 2023 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us, Jeanne. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

December 11, 2023

Friendly and understanding The sales staff was knowledgeable and helpful to us when new communication was needed More

by J08ANDERSON
Recommend Dealer
Yes
Employees Worked With
4
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Dec 11, 2023 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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